Genghis Grill

I went here for lunch. It took a really long time for the food to get out. My bf got fried rice, and asked them to exclude the shrimp. They did not exclude the shrimp, in fact they put so much shrimp in that my boyfriend had to pick out the shrimp and gave it to me The shrimp was cooked nicely though. I got teriyaki chicken fried rice, but asked them to sub in noodles. My dish was really salty, and the seasoning pooled at the bottom of the bowl. A piece of noodle was undercooked.

We had an amazing experience at a Genghis Grill in Las Vegas, so we decided to give this one a try. We came in around 7:50pm, there were just a few people inside eating. We waited at the front door for a couple of minutes before a staff member realized we were there. We were seated across from a side door near the drink fountain, which was for some reason propped wide open. It was dark and chilly outside, so we could feel a chill coming inside since we were sitting right in front of the door. Our table was very sticky for some reason, but we didn't complain about it. Our server came over and asked what we wanted. She didn’t take the time to explain how the bowls and menu worked, but luckily, we already knew from our experience in Las Vegas. We both ordered the red bowl with regular noodles. She handed us our silver bowls and we went up to the bar. At this point during the evening, several containers of ingredients on the bar were empty. The tofu container only had a few chunks of tofu in it, the cilantro container was empty, the onion container was empty, when we asked for more cilantro, we were told they didn’t have any. We had to wait a few minutes while the woman refilled some of the containers for us. After filling our bowls, we headed over to the cooks, they didn’t acknowledge us, they were busy laughing and talking to each other. We left our bowls on the counter and went to sit back at our table. While we were sitting at our table, we remembered that our red bowls actually were supposed to come with two choice of side options (Rice, noodles, rice noodles, or both). Or server never mentioned this to us when she took our order. We just said “Oh well”, and waited for our food. Our food arrived piping hot at our table. We were both very pleased with the flavors we chose for our bowls. We never saw our server again. A man did stop by our table when we were about done with our meal, I asked him for our check. He brought us a pretty cool hand-held device and told us to make our payment on it. We swiped our card, and headed out. Overall, the food was very delicious and cooked well. The service really could’ve been better though. The server should’ve checked to see if we needed our drinks filled during our meal. Also, sitting us across from an open door when it was 62 degrees outside was a little disappointing. I’m not sure what time they close, but I really think while they are serving customers, they should keep full containers on the bar so customers don't have to wait for staff to refill them. We both really did enjoy the food here, so we will try it again. I will update this review after my next visit.