Review Domino's Pizza - Fresno

Outstanding customer service the gm in awesome. She's always making things right and there drivers are very nice. I had gotten my pizza with garlic oil even when I didn't want it and the manager offered to remake it for me with no hesitation! Thank you so much!!!!!!!

I placed an order at 2:45 and it is 4:30 my pizza has yet to be delivered. When I called to see what’s going on, the guy was very nice and just said “they are backed up and it still will take awhile for my order to get there because they only have 1 delivery driver” I spent $50 on this order and it’s taking way too long… short staff equals poor management. Last time I will be ordering at Dominos… sad. Update: 2.5 hours later and pizza is cold.

Now I have not a single problem with most of the items dominos sells but one thing they are not selling is their customer service. Horrible!! The lady who answered was rushing me and quite rude. I placed my order for 2 pizzas one cheese one pepperoni and ansked how much the delivery was going to cost me. She quickly told me the price and how much time it would take. Fine. The just hung up on me. I checked the reviews and decided never mind no worth it. The guy I talked to however when I called back was very chill and had no problem that I was canceling the order. Who knows if he had answered the phone the first time I might've actually continued on with the order.

Very nice people, they suddenly pulled lucky draw for me and gave me free pizza . They randomly choose customers for free pizza.

After having such an amazing experience at dominoes last week I was very looking forward to a great dinner of the exact same thing repeated. I gladly paid the $50 for dinner because I knew I would enjoy it however I was disappointed like every other time I’ve had dominoes. I guess the last time was just a fluke. I ordered two medium pizzas both with two toppings my thin crust pizza is cut into squares and has some basil sprinkle on half of it and my pan crust pepperoni pizza that I paid extra for both types of cheese and just pepperoni is not even fully baked and they only use the asiago cheese which was the topping I chose not the cheese selection. I also ordered two garden salad with Caesar dressing. I was sent to Cesar salad. The lettuce makes a difference. I haven’t even opened up my cookie because I’m sure it’s going to be either overcooked or undercooked at this point from everything else. Update: I called the store right away after asking another person if it was eatable for them and they said no. The person that answered the phone at the dominos I ordered dinner from was very apologetic and offered to refund my money right away. Thank you for the great customer service. I hope to have another good dominoes experience in the future. Please keep working on the food quality!!!!?

After waiting over an hour for our dinner, we received cold and half eaten pizza! When I called the store to discuss this, they were rude and didn't want to make it right! After bickering with them for a few minutes, they told me they would redeliver the pizzas but it would be almost 2 hours for delivery! AND to return the pizzas to the driver. I planned on giving them their pizzas back but why should my family have to starve for another 2 hours because of this?! Not only did I pay a small fortune for their joke of a meal, but they will give you attitude the entire time. They refused to let me speak to a manager as well stating that it wasn't necessary. BULL SH*T! Stick to other pizza companies!

First and foremost, ORDER ONLINE BEFOREHAND AT THIS LOCATION. Messed up the order, after being told 4 times for thick crust we recieved the flattest and blandest pizza we've ever had. Basically received toasted crackers. And when being asked about ordering drinks, we were replied with "small or large" not knowing what that could mean, we ended up opting for "large" and buying $4 each liters of Coke. Little Caesar's gets a bad rap but honestly, it's 100% better than what we got here. Absolutely and extremely disappointed with service and products.

Worst Dominos I have ever experienced.. Took over an hour for my delivery and they got my order wrong.... No refund or appologies. HORRIBLE customer service. AVOID THIS STORE!