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Sluurpy > Restaurants in Franklin > Wendy's

Wendy's - Franklin - Photo album

Ordered a big bacon classic and a bourbon bacon combo both burgers had cheese and bacon only nothing else. Was missing a fry and my daughter's jr cheeseburger was cold.
Our order was correct, the fries 🍟 hot and delicious, but the burgers and other sandwiches were cold. Also, they don't carry buffalo sauce, which is just wrong on so many levels. The ladies' room has only one stall, and this is a VERY busy location, so expect to wait in line.
Very bad experience with the order. I ordered food without bacon and was still served with full bacon which I had to throw as I don't eat bacon. I called the restaurant and the manager said I need to go in store for refund. Online customer care number never picks up. I also went in the store and th
This is a pretty standard run-of-the-mill Wendy’s. Staff was OK. I did enjoy the jalapeño bacon burger. The spiciness was spot on. They did have trouble understanding what a hamburger with bacon already was but we work through it. Bathroom is OK
Closes whenever they feel like ... Stopped by a little after 10pm (they close at 11pm) for a late bite and a free frosty after the preds win. Sat in the drive thru for about 10 mins only to be told, "unless you order from Door Dash, we are closed". Unacceptable, unless you want to pay an extra 10 do
Placed a mobile app order. It took me 6 minutes to get to the location. Upon arriving nothing had been prepared. After waiting 5 minutes for drinks I was asked to pull around to wait for my food. I waited over 15 minutes to get my food. I even walked inside to see what was taking so long. I slip
Restaurant was fine. But the app would not put up the barcode for me to use to get the special offer and discount. The person at the counter could not explain how to do it. That was disappointing.
I was turned away from ordering at 3:30 in the afternoon with no explanation even though the car in front of me was served? I've had only mediocre experiences with this location and today was very disappointing. I will not be returning to this location
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