Papa Johns Pizza - Franklin - Photo album

I managed several different Papa John’s stores in my younger days, so I know the ups and downs, ins and outs of trying to maintain quality in such a fast paced, high turnover, low margin kind of business. That said, this location has consistently failed to live up to just basic standards of quality

I'm giving 4 stars because typically this place does well with our order but this is what I recieved for our order of wings tonight. The pizzas are fine. The BBQ wings are fine. The Buffalo wings don't have enough sauce to cover one full wing. Disappointing.

Bought a 12 inch cheese stick and the dough was totally flat and burnt. Usually it rises some. It was very nasty because of that. Disappointing but it happens, I understand.

I have ordered a pizza from there last week it was cold and look like it was three days old so they told me when I order another one it will be free ordered another one today to try to give it a shot it was cold and terrible I don’t know what’s going on with that pizza company but it need to be clos

Delivery driver review: I've probably been here a dozen times or so in the past few months, between Uber and DooDash, and I've yet to have anything bad or annoying happen. They get busy, but not understaffed enough to cause an unreasonable delay, nor have I been treated in any way other than friendl

The franchisee, store manager, shift leader and/or the pizza maker are very, very stingy with toppings. I have complained often to no avail. It is as if every thin slice of mushroom gives them great pain as it is placed on the pizza. I asked if they forgot to put sausage on the pizza but after a

First pizza was more raw than it was cooked. Second was about half/half. I didn’t think anyone could be worse than cool springs. Guess I was wrong. Papa johns has disappointed me for the last time.

I’ve worked for several pizza chains including papa Johns. When I ordered my pizza and garlic knots I was surprised when I didn’t see my pizza. I talked to the driver and he showed me there might have been a mistake when I ordered but it took all my points. Nathanial my delivery driver was VERY help