Review Subway - Frankfort

Hester Ann Cook

Had to go inside to order, drive thru was occupied by a car loudly arguing with cashier, no biggie we all make mistakes, then they only gave me one of my sandwiches in my bag, I said it's supposed to be 2 he wanted to argue with me !! I said 19 bucks for 1 sandwich he said yes!! Finally he realizes he was wring

Denise Elizabeth Lewis (KneeC)

Worst food ever. Waited forever just to get cold door. YUCK! EMPLOYEES WERE EXTREMELY RUDE AND WOULD NOT ACCEPT A COUPONMFROM SUNWAY! Prices are ridiculous!!

Angie Miller

Terrible customer service. The owner was rude to my son and clearly did not want to toast his sandwich. I paid nearly $33.00 for 3 sandwiches and 3 drinks. The Diet Coke was flat so I grabbed another cup to get a different drink and the owner accused me of stealing an extra drink. I will never return to this store after such a humiliating experience. Terrible service and overpriced sandwiches.

Shrapnel

The indian guy is either incompetent or still new to the country, Poor communication skills. Not a good looking place and my subs were probably a 4-10. For some reason the call box is next to an ac unit so somtimes your order is liable to be wrong because its so loud while your talking. Just a bad over all experience. go to the west side of frankfort the service communication and overall experience is just better. Will not be going back to this one.

rohit ronan

I asked her to change gloves as she just served other customer bacon and steak which I can’t eat and also she was operating system with same gloves on. Then she started murmuring something. Customer service is horrible.

Shian Washington

Came through drive through and ordered teo bacon ranch footlongs and i wanted them toasted and when I received my sandwiches they felt like they came out of the fridge

Jai Scott

Customer service was as bad as the sandwich. Pulled into the drive through, asked for honey oat bread person was very rude about not having it. After opening up the sandwich it wasn't enough meat to make a 6" let along the foot long I ordered. It was a waste of time and money. I honestly would have been better off going anywhere else or just making a sandwich at home.

Cheryl M.

We visit this area often but never been here. We went through the drive thru and ordered two sandwiches. I like how they make them as we tell them the order but they should really work on their communication with the customers. Also it would be awesome if you could guide us like you do in the store (start with meat and cheese and toasted or not then move on to the vegetables). I'm sure it depends on who is working, but it would be easier then to ask what do you want and the customer has to repeat the order 10 times. Also, at this location they put very little meat on my sub, mostly bread, some veggies, and mayo.