Zeyna K
Manager Jessica was AMAZING! Her customer service was sooo appreciated especially because we had some issues with our order she was very understanding & professional! She heard my concerns & fixed the issue with no complaints! I just wanted to leave a 5 star rating ! She was crying pleasant
Patricia Henderson
Tired of giving the benefit of the doubt that it will be better next time, no it won't. It just keeps getting worse. The drive through never gets our order right. Today, not even when told what they forgot, they still got it wrong. Our chicken tasted old & the rolls were hard & okra barely fried. Will go down the street to Lisa's next time.
Shelley Rounds
Ok to good customer service.
Process have gone up. No specials offered anymore!
The current was all over done, old and or dry.
The fried pickles did not taste anything but spice.
I need to go back but have them make it all Infront of us and get a free bucket of chicken.
It was not good.
I went regularly 3 years ago but now .... Nope.
Kim D
Went through the drive thru today and ordered a tea.. so, they handed me my tea and proceeded to shut the window and said can I get a straw ? She said they were out of straws… shortage of straws. Ok, I get it everything is short on supply. But the tea was horrible! I won’t even try to describe the flavor. It was so bad after one sip, I threw it away and told my friend that if I get sick with diarrhea and vomiting later today, I could definitely say it was the tea. I was joking… well kind of joking.. but I didn’t get sick. But it was truly horrible. I’ve never use this location , I use the Chicken Express on Basswood Blvd in Fort Worth at least 5 times a week with no issues ever. I’m addicted to your tea but I will never go to the Blue Mound location ever again …
Chantel De La Garza
Last couple of times here . Once came an received a cooked roll with mold all over it. An received food poisoning after trying to give this location another chance. Never again.
Daniel Lang
I came in about 2 weeks ago and a guy was mopping. He was VERY RUDE..I didn't have straw no one told me thank you and and was treated very rudely I will never return to this restaurant. I ordered a 4 piece tender with corn nuggets and fries. 8-2-21 was the date I came to this restaurant for the first time. My total was $9.19.
Pro- Sightseer (ED)
Long wait for some cold heat lamp chicken and one of the rolls was bitten into. Returned everything never going to make that mistake ever a again!!" I won't even mention the crew and the flies"
Khadijah Jackson
Order some tenders with fried oakra but my roll was not baked completely. The corner of the roll is all dough. Uncooked food=very dangerous.
Check for uncooked food before driving off.
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