Subway

I put in an order with this Subway every Wednesday and in the few instances that I have had a problem they help resolve it quickly. I put in my weekly order right before the Winter Storm last week and when I arrived to pick it up the manager, Cassandra, informed me that their truck was running late and that they did not have the ingredients to make my sandwiches. She told me to come back Saturday when they opened back up and she would be able to make my order then. When I returned after the storm Cassandra and her trainee Brad were exceptionally courteous and attentive in making sure that I left a happy customer. Brad seemed new, but Cassandra did an excellent job of teaching him how to quickly and efficiently get a customer's order taken care of. They both thanked me for my patience, but I told them there was no need. I informed them that I would be sure to follow up my visit with a shining review for them because they had earned it. A lot of businesses were still closed and even those that were open were having struggles, but Cassandra and Brad were both very nice and professional the entire time. It reminded me why I will continue to go to this location on a weekly basis.

The customer service was excellent. I just ordered a sandwich online but they were out of Tuna. They tried calling me to let me know. But I had the different phone number listed on the receipt. When i came there, I was a little upset. However, I left very happy as they apologized and also offered me a free chips or cookies. I can say that their customer service was excellent and they dealt with this situation very calmly and were happy to provide me the excellent service. I will definitely go to this place again. Thank you.

The customer service was excellent. I just ordered a sandwich online but they were out of Tuna. They tried calling me to let me know. But I had the different phone number listed on the receipt. When i came there, I was a little upset. However, I left very happy as they apologized and also offered me a free chips or cookies. I can say that their customer service was excellent and they dealt with this situation very calmly and were happy to provide me the excellent service. I will definitely go to this place again. Thank you.

I got there around 9pm and the poor employee was there by himself. What began as a line of myself and 2 other women quickly grew to a line of about 8 or 9 people and he was there all by himself. Nevertheless, he was very thorough and nice and I really enjoyed my sandwich. GET YOUR NIGHT STAFF SOME HELP!