I was furniture shopping in the area and had to stop by and grab a bite. Rashad took my order and made my food in a quick, friendly and expeditious manner. It was so good and hot that I literally made a circle to do it again. He had amazing customer service! Definitely earned my rating đź‘Ś.
It's been years since I've been back to Steak 'n Shake. The customer service used to be horrible but that's not the case anymore. At this location they have self-serve kiosks for ordering which makes the ordering process go quickly and the service staff were friendly, making for a much more enjoyabl
Thought the double cheeseburger was wonderful. Slim patties cooked well done. Super fresh veggies. Great price. I’m surprised it’s not that busy. Much better than other hamburger places. Even though it’s a fast food concept, the burger is much better than expected.
Improved so much. They have order stations and they are much easier to use than ordering from a person. I am very impressed. Stop by if you’re hungry. Staff is not friendly at all
I got the garlic butter double cheese burger. Omg smelled like garlic bread, tasted like heaven, bread fresh, Burger fresh, cheese cooked into the meat. Thank you 🙏 for a great lunch today!
From the time I walked in the door Jamie greeted me with such enthusiasm and a beautiful smile like I was THE BEST CUSTOMER in the world. I am a stickler of good customer service and I definitely experienced outstanding customer service on today. Jamie was phenomenal and I can tell she loved helping
Was craving some shakes so we pulled up here. I can easily say they did not disappoint. I got the Reese’s peanut butter cup shake and my fiancé got the Oreo shake, they were delicious! We looked at the menu while there and they have lots of cheap meals for a decent amount! Will be coming back here w
I was here for my birthday shake. Most places make you download an app but here, you just put in your # at the kiosk and it knew I had a shake. No more waitress to take orders, you order at the kiosk. The steakburger was good and the fries were great. 🍟 The shake was banana and also delish. My husba
Excellent prices for steak sandwiches. Service was good. Made to order when you order. No background music to distract. Awesome real fruit shakes.
Love the food and shakes and the simplicity of the place really makes it an enjoyable experience for me. Not huge on their French fries. Maybe my only complaint.
The workers were very nice. I ordered a coffee on the kiosk and had to be refunded due to them not having any which is fine and was explained to me very kindly by the manager. They were cleaning and wiping down walls. My only issue is there was a hair on my tomato and only one peice of bacon. A litt
My family dined inside.
You order through a kiosk, and can customize anything you want.
They serve you your drink order, and we sat down at a table..
They cooked our burgers to order, and the shoestring fries were hot, and crisp.
I really like their steak burger meat.
You can refill your soda too..
Always yummy and cooked well. Sad they discontinued the Wisconsin burger, but the Garlic one is superb. Glad this o e was kept open!
I liked the slider combo for under 4 bucks. 3 little sliders were perfect for lunch and I don't feel way full and bloated. One thing that could improve is the wait service. I had to wait ten min to be seated in an otherwise semi empty restaurant, Other than that friendly staff. Clean tables, no fo
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