They should shut this location down. I don't speak Spanish nor do I want to hear all the employee's speaking spanish, maybe at the Northside location, not this one.
Ordered two teriyaki bowls and the cluck sandwich got home which is 15 minutes away and the chicken on my cluck sandwich was harder tha
Really bad customer service. We have been to this place for 3 times and every single time the cashier provided unnecessarily late, very poor service. First, they always have their both front-back doors closed, even though the online ordering app shows “at the counter” carryout option. First time the
I will go straight to the point. I found a long dark colored hair in my food today. So disgusting. The girl working today (June 23, 2022 between 6pm and 7pm) had a very loose ponytail and her hair was waving everywhere with no hair net. I thought it was basic sanitation to cover loose hair. I hope t
We ordered online via App and selected the option to pick up from the counter, not the drive through. When we went there to pick it up, we found the doors are locked and the employee told us to go through the drive-through which was super busy. If this store is only drive through then you should upd
Contrary to the big sign right by the front door that states that the dining room is open, it is not. Depending on which manager is there, the dining room may be closed. And they will ignore you if you knock on it even if it is doing business hours. Me having a small child that is something that is
Half of our order was fresh and hot and the other was cold.
Cold fast food is yuk.
I was told from drive thru. That we are backed up and we don't know how long it will be before we take your order. I was the only one in the drive thru at the time. I asked how long is the wait? Nobody responded so I pull to the window. I stayed at the window 20 mins without being acknowledged. I sa
It seems like EVERYTIME we visit this location they have technical issues, short staff, long wait etc. It was 9:40 (20 minutes before closing) and their register was down. We love Jack but definitely not this location. Such a nice location, what a waste.
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