Arby's

Staff is always friendly when I go thru the drive-thru. One day I walked in to use their restroom. Five staff members were sitting at four different tables (very slow, I’m assuming). One young man jumped up immediately to take my order. He was very hospitable. Two people were towards the back by the restrooms eating together. One young lady was on her phone. Another older lady was asleep, leaning against the wall at her table. I believe there was at least one cook in the back I couldn’t see. I’m only stating what the staff was doing because that bathroom I went into, desperately needed to be cleaned. Other than that, what they were doing was understandable because they had zero customers outside of myself. The food is ok. It’s quickly thrown together and it’s obvious compared to other Arby’s locations.

Now, we are not from here and only visit around this time of the year for the archery Reinhart R100 event. That being said, when we do stop in for food. It has been hot and really good. I know my curly fries look low, but my daughter started eating them once we got our order. We'll continue to visit this location. See you next year. :)

I disagree with the one star ratings for this location. My experience was actually quite pleasant! Perhaps it’s because I was the very first in line before lunch crowd hit, but I’m pretty sure it’s also because the staff at this location were great :) The lady taking drive thru orders was so friendly, made sure she heard my order correct (planes kept flying overhead and disrupting the conversation) and super patient. Once I drove to the window, she was just as sweet. Our food was hot! I could not wait to dig into my crinkle fries. Just to be sure I wasn’t being played a joke, I pulled over to check the food in my bag. Everything was perfect! It made it even better when I got caught by the Haslet train on the way home BUT Arby’s got my back because I got to eat my fresh food while sitting at the tracks. It was the long train today. Also my child’s meal came with a Mad Libs instead of a useless toy that gets thrown away later. I was happy to have something that would engage our family time and challenge reading skills. Anyway, I recommend!