Krystal - Fort Payne - Photo album

Yikes, the facility is in dire need of serious cleaning. The restrooms were especially nasty with no toilet paper. Even more surprising was that a small grease fire broke out and the manager was ill equipped to handle it. Staff had no idea of how to shut off the fryers, a very scary moment. I retre

Told us when ordering that the milkshake machine was down only to see them making a milkshake for themselves when at the window waiting on our food. We were the only customers in line and they still forgot half of our order when we looked in the bag. Would have mentioned it, but we didn’t waste the

Just had the most awful experience in here. When we arrived he was watching the game so he was already huffing and puffing at the register. When we started to order i let him know that we want 24 Krystals and before i got the order finished he said "I'm going to tell you right now i wouldn't be orde

Absolutely unacceptable service. We waited 45 minutes for 24 Krystals. We ordered our food to-go assuming it would be quicker than the drive thru. (Last time we went through the drive thru, it took forever and several items were missing or wrong.) This time, EVERYTHING in the bag was wrong. We didn'

I ordered some breakfast food, tots, and a breakfast sandwich. I went to pull the tots out of the bag, and grease just flowed from the box!🤨 It got on my hands, I placed the bag opposite me,(not on my clothes), and low and behold the whole bottom of the bag was full of grease!! And it got on m

Arrived around 11pm There was only 2 people there, so service was a little slow, however they wanted to make sure we had good fresh food, so we waited roughly 10 minutes after we ordered. Food was good, will be back!

Horrible service and the worst meal I ever had. Staff was wearing pajama pants. My wife was left waiting and the first order wasn’t correct only to be giving cold food. If you don’t want to work there go somewhere else but don’t waste peoples earned money. We ended up having frozen pizza it was so b

Went for lunch today and I'm from outta town and this was byfar the worse one I have been to staff was short and forgetting things in drive thru as well inside and it wasn't even busy frys and tots were cold and extremely salty staff was nice dryer in women bather didn't work that well had to keep p