Reviews Carvel

I recently had the pleasure of visiting the Carvel Cinnabon located at 28-28 Francis Lewis Blvd, and I must say, the experience left me utterly delighted and impressed. From the moment I walked in, I was greeted with warmth and enthusiasm, setting the tone for what turned out to be an exceptional visit. The level of service I received was truly outstanding. The staff members were not only knowledgeable about their products but also incredibly friendly and attentive. They took the time to answer my questions, provide recommendations, and even engage in delightful conversations that made me feel like a valued guest. It's rare to find such genuine customer care, and it truly made my visit memorable. Cleanliness and ambiance also played a crucial role in enhancing my experience. The store was impeccably clean and thoughtfully designed, creating a cozy environment that allowed me to savor my treats without distractions. The attention to detail in both the decor and the presentation of the food further reflected the commitment to providing a top-notch experience. I cannot sing enough praises for the Carvel Cinnabon on 28-28 Francis Lewis Blvd. The exceptional service, combined with the mouthwatering treats, created a harmonious symphony of flavors and hospitality. If you're looking for a place to indulge your sweet tooth while enjoying impeccable service, this is the place to be. Whether you're treating yourself or bringing friends and family, you're in for a treat that will leave you craving more. Highly recommended—this establishment has truly mastered the art of creating a delightful dessert haven that goes beyond the ordinary. Bravo, Carvel Cinnabon! You've won over a loyal fan, and I can't wait to return for another round of pure indulgence.

THIS Carvel location is one of THE BEST that I have been and has stayed one of THE BEST to date, clean, products fresh, staff incredible. I am a frequent Carvel customer of many locations and THIS Carvel location has remained one of THE BEST over time, keeping that old school EVERYTHING that keeps me a loyal Carvel repeat customer. THE BEST ! 👍⭐⭐⭐⭐⭐ Thank you...😋

Placed a phone order for a special order/custom cake a week in advance, paid over the phone by card as well. Cake was ready for pickup before I needed it and was made exactly the way it was requested to be. Details matter and they didn't miss a beat! Pickup was smooth/easy, the parking lot is clutch and I appreciate the hospitality of the staff at this location! - 5/5 ⭐️'s

I've been coming here since 2013. Always loved this location and still do. Recently I noticed the workers could be a bit more friendly but I understand they must be tired from the influx of customers since it's summer.

Asian flavors, smooth and crisps.... Son like fruity we like creamy....black sesame good for your hair...🍻

Good service, good assortment of flavors.

Staff is awesome! The cake was delicious 😋

Wide selection of ice cream cakes. Delicious soft serve 🍦 cones too. All the flavors to satisfy your cravings.