Firehouse Subs

So I’m pretty disappointed in this place it was my first time going and I got a gluten-free turkey bacon ranch sub and asked to have it without the ranch. Once I got it and opened it to eat it was just a disappointment for the price I paid. The gluten-free rolls they use are the ones you can find at Walmart they’re nothing special they’re super small and my sub by itself cost me $12 + $3.xx to make it a meal. It was way too much money for a sandwich I was expecting something better and I was also disappointed with the ingredients I got one piece of bacon and a ton of ranch was put all over it it was very sloppy and soggy when I went to eat it. And since it was only me and one other person ordering it was not busy and there should be no excuse for the way it was presented. The kids meals are decently priced for what they get (which is why I gave 2 star) but for one kids meal and my meal it cost me $22. So unfortunately I will probably not be back Jersey Mike’s has them beat as far as the gluten-free bread option.

Our first time at a Firehouse Sub Restaurant. You can tell the employees take pride in their work here. The place was very clean. And they had Christmas decorations up inside, including an artificial tree. The service was friendly, helpful and fast. The food was delicious. I had the New York Steamer, which is a pastrami sub. The bread tasted fresh also. Definitely a new favorite.

Order sandwich with no sauce/dressing and instead of request be made, extra was added to my meal. On top of that when I called to speak to a manager about the mishap, I was on hold for 10 minutes. They don't care about the device they provide. I enjoy firehouse subs, but this is the worst location I have been too. It is dirty, the soda machine is always sticky, and the quality of food is subpar compared to other locations. Unfortunately location like this one will hurt the franchise.

My wife had ordered a salad and found a black hair in it..They ended making her a sandwich and while eating it, she found another black hair...We spoke with the Manager/Owner who had the nerve to ask if we were sure it was a hair..I promise it definitely was..When asked about where the sandwich had gone they seemed to defer the question and was not willing to pull the sandwich back out so we could show them..Oh yeah they did refund us $7.00 back..won't be earing there ever again..make sure you check those sandwiches..No one wearing hair nets by the way..

First time trying firehouse subs and MAN! My sub was soooo good. The bread was soft, the meat was fresh and plentiful..everything about it was good. I'm craving another one right now. I placed my order online for a jerk turkey sub and some subs for the family. I am even more pleased because alot of times when you order online from places they don't put in the effort to make sure your food is fixed to perfection because they know you're not going to see them make it, nor be there to complain while you eat..I think it says alot about a restaurant when everything is fresh and plentiful as an online order especially.