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Google Reviews (8)
I have yet to find a good thing to say about this place. I go here for door dash and I’ve have countless times were the food wasn’t ready. Shouldn’t have to wait 30 minutes for one burger. Also employees are not helpful at all and they just stand their arguing with each other.
Google
Every time I give this place a chance it makes the last time look better in comparison. I haven’t had good service here in at least three years. The reason I keep going back as there is some food that I’d like to try seasonally or my kiddo wants something.
Google
The food is pretty good but not at all worth the price. Not to mention, I don’t think they’ve ever gotten my order 100% correct. The salads are so hit and miss. Sometimes good but sometimes the lettuce is so wet and brown.
Google
Chicken sandwich, JUST THE SANDWICH is $8!
Very slow. Food is good once you get it. Don't understand how "fast" food is a 30 minute ordeal.
They are the only Wendys in Fairbanks so they have no competition.
Drive-thru wait regularly exceeds 40minutes
Google
Awful customer service. Ordered using the app for carry out. Tried going in the restaurant to get the food like you’re supposed to. Doors were locked. Called to see if I could come in to get it or them walk it out (considering there were several employees sitting in a booth in the lobby just talking) the guy on the phone (Jason) got short with my husband told him it was busy and made him wait in the drive thru line. When he pulled up to the window said the order wasn’t on his screen and that they would make it “for free” and that he was “basically paying for it out of pocket” and that since he didn’t click submit mobile order we wouldn’t be charged for it. We checked the app and our bank showing that it had charged us for it and he. They wouldn’t give us a substitution for something they didn’t have that night but we already paid for it. Then still gave us a messed up order and no straws. Extremely unprofessional employees. I do NOT recommend going here. I seem to have an issue with my order or am treated rudely every time I go there. I worked in the food industry for several years and can’t believe they find it acceptable to treat their customers this way.
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Google
Much like their competition on the other side of the street, there's a good chance you'll get something you didn't ask for and miss something you did.
Google
We had a really nice meal. Just wish the service was faster and the price was lower. But better than I have seen in a long time.
Google
Love the food but I ordered a baconator and it didn't look like the pic even when they said it did, it was like 2 slices of bacon crumbs on it. Sad to say it's only a 3.
Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| The Crepery | 95% | 4.8/5 | 4.5/5 | 3,593 |
| Garden Island Deli | 90% | 4.5/5 | 4.0/5 | 33 |
| Subway | 70% | 3.0/5 | 3.5/5 | 60 |
| Frontier Pizza and Philly | 70% | - | 3.5/5 | 3 |
| El Sabor | 80% | - | - | 0 |
