Pizza Hut

3149 Dixie Hwy, 41018 - Erlanger
Updated on
★★★★★ ★★★★★
3.8/5
443 recommendations

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3.8/5
Sluurpometro: 75/100
Sluurpy Score
443 total reviews
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4.0/5
2 reviews
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🕐 Opening Hours

Closed Opens at 10:30 AM
Monday1 10:30 AM - 10:00 PM
Tuesday2 10:30 AM - 10:00 PM
Wednesday3 10:30 AM - 10:00 PM
Thursday4 10:30 AM - 11:00 PM
Friday5 10:30 AM - 11:00 PM
Saturday6 10:30 AM - 10:00 PM
Sunday7 10:30 AM - 10:00 PM

Google Reviews

3.8/5
★★★
396 Google reviews
T

Tammy Strunk

5 months ago
★★★☆☆ 3/5
I did not receive my 2 liter of pop that was supposed to come with my order. My french fries were cold, which was very sad because they tasted really good. Had they been nice and warm, they would have been perfect. The pizza was warm, not hot, but did taste really good. So, I was happy about that. I just wish the fries would have been hot and I would have had my 2 liter of root beer to go along with my meal.
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M

Michele Rogers

5 months ago
★★☆☆☆ 2/5
It has been a long time since my family ate Pizza Hut and I was reminded why. The service here was great, no complaints, but the pizza is garbage. The sauce flavorless, the crust like cardboard, but the cheese is the absolute worst. I'm sorry to give this particular store a bad review since there is nothing they can do with the ingredients they're given, but I feel obligated to warn the public. Move on, there's better pizza down the street.
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T

Thrill Seeker Garrett

2 days ago
★☆☆☆☆ 1/5
(0/5 stars)Ordered a pizza for my family and it never showed up! Called and you can never get ahold of the store just sit on hold for 30 mins! Customer service has no idea what they are doing! Just overall really really upset with you guys! Changes need to be made.
Google
H

Heather Foster

2 months ago
★☆☆☆☆ 1/5
This Pizza Hut does not provide good service. The routinely disregard additional information on the order and are always late with delivery. I have always given a 10-15 minute grace period for delivery service, due to traffic. This particular franchise is always 30-40 minutes late. Go with another pizza delivery service. It's just not worth the cost.
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H

Heather Caho

2 months ago
★☆☆☆☆ 1/5
Ordered at 3 for a 6 o clock delivery. Food arrived at 5 and was already cold and soggy. Seems as if they cooked it 3 and left it sit under heat lamp then delivered an hour early. Very disappointing
Google
S

Sarah Gripshover

3 months ago
★☆☆☆☆ 1/5
The pizza never came. We gave them about 40 minutes just in case they were busy and the estimated delivery time was off, and then spent over 30 minutes trying to call to ask about our order, but no one ever answered. Ended up having to call the customer service center to try to get a refund.
Google
C

Coop City

10 months ago
★★★★★ 5/5
Let me start by complimenting Nicki for being awesome and doing everything she could to resolve the delivery issues that I had. I placed a large order for delivery. A driver called me from the correct street address but in a different town. I told him the correct information and he said he would get here asap. I called and spoke with Nicki and she informed me that they were short driver and had to sub it out to Door Dash (which was fine with me.) She agreed to remake the entire order and I thought it was best to just send someone to pick it up. 30 minutes later the door dash driver finally showed up, the food was stone cold, my wings were missing, and the driver almost hit my dog in my driveway. As he was leaving, my wife returned with hot food. Nicki called and informed me that Door Dash refused to refund my money but she would give me a store credit for a future purchase. I understand the staff shortage and have no ill will against this location nor will I hold it against them in the future. I feel like Nicki went above and beyond trying to make the situation right and I felt very good about our decision to choose that Pizza Hut for our gathering. The food was hot and great!! Thanks Nicki!!!
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A

Alyssa Guilliams

5 months ago
★☆☆☆☆ 1/5
So, they do not have delivery drivers and use door dash.. and my pizza was delivered to my neighbors door last night. The manager, Leah gave me a credit... I am currently trying to redeem that but have now been on hold for 22 MINUTES! 🚩
Google
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