Charcoal Chicken At Bolton Street

Great food clean store friendly staff. Amazing chicken and it’s great they do hsps the meat is always really well seasoned and cooked to perfection. The store is really clean and the interior is nice and simplistic. It’s probably one of the best looking and tasting chicken shops in Melbourne I would definitely recommend it there are lots of options on the menu which is always nice.

There's a fine line between staffing your business with teens, which is an excellent way to have more staff to serve, and ensuring that there's a consistent quality with the products sold. Turns out you can have one but not the other. My basic order of a chicken wrap (which I confirmed multiple times over the phone) became a dried out tasteless schnitzel wrap. Chips were tasteless, some undercooked and smothered in a salty dust meant to serve as chicken salt/seasoning. A waste of $18.

Used to love this place years ago for its fresh yummy food. I went back the other night to receive a long awaited dry kebab with stale bread. I actually could hardly tell the dry tasteless meat was lamb. The chips were all over cooked with no salt. Really disappointed for the amount of money I spent on uneatable food. )):

Looks like the new owners are trying to lose customers. Ordered and paid for a full tray of lamb, unfortunately they ran out. So they cut up less than half a chicken - overcooked it to beyond dry and tried to substitute it. The poor young staff were left to try make amends while new owner ducked away. No way I was going to upset the poor young kids so called when we got home. Owner extremely rude to boot. $24.50 for totally inedible food. Not returning. Ever.

Charcoal chicken Tasted Totally different from the one I got for the first time. It tasted exactly like the one you get from coles or woollies. I drove 15 kms to get to this place and paid 18 bucks for a whole chicken that tasted like roast chicken from coles. Potato wedges were worth the price though. I won’t go back there again 🙏