Burger King

Horrible, rude and my food was wrong sloppy and a piece of hair was on my lettuce! I've tried to give this location chance after chance but every time I do they fail, every-single- time. When you pull up to the speaker to place your order your greetings should be welcoming...not here, you get a rude "how can I help you" and rushing to finish your order only to get ot wrong in the end. I ordered something simple...whopper WITH cheese no onions and a Sprite. I got this...she even repeated it before I pulled up to pay and still entered it in wrong. The hair was small like a eye lash... I was so tempted to go back and demand my money back but I was on my lunch break which isnt long at all and had to return to work. This was the last straw, this location will never get my money again.

Drive thru was polite and she could hear me but I hate the drive through. Three workers sitting down inside on their phones at 1:00. I only noticed because we couldn't go inside to order. Yes, we waited in line at the drive through but that's to be expected now. However, the same person who took our order supplied our food and took the money. Why, again can't we go inside? Y'all just lookin' lazy now.

The worst Burger King ever in Ellenwood! Where do you find these people who do not care about customer service, their language or what they say in front of customers. Twice in one week …. Horrible experience. Cold food; 6 onion rings on a large order; no sauces; and no change. Food was $7.10 so handed a $10 bill and he gave me $2.00. So when I said you still owe me $.90, he was aggravated, had a few words to “tell me off” and shoved $1.00 at me. I drove off … thankful for the 10 cent tip! Burger King is my fast food choice BUT NEVER AGAIN IN ELLENWOOD!!! Find some people who actually care!

This is the most unprofessional restaurant I’ve ever been to. I stay less than 3 miles from this restaurant. My food is usually cold, customer service sucks. Management is very unprofessional. One time my food was cold and I sent it back by the manager while outside and couldn’t go inside due to Covid. The next day I was food poisoned. By past this getto restaurant at all cost beware!!!!

Some people may ask why give more negative ratings than positive ones. Well we all know what they say on the commercial, but I do try to include positives alone with negatives. First let me congratulate this location on their wonderful Renovations. The bathrooms are now excellent and tolerable to the human sense of smell, the dining room is excellent and I'm sure glad they remove that 30 foot long Honey Bee attracting Hedges from right beside the drive-thru Lane. This made paying for your food or receiving your order not just a transaction but an Adventure. So we say goodbye to the bad times and hello to the new. Simple I was in the Drive-Thru and I ordered the two for $4 bacon egg and cheese croissant for my son and I. We ordered at around 10:30 and the baseball game will starting at 11. I received my order and I pulled away like an idiot but I did not get very far when I noticed that my sandwich was ice cold. I'm not in belching but I'm telling you it's appeared like the sandwich was made 3 hours ago and left out for my arrival. So I doubled back and got out of the car and went in, after five minutes I was able to give them their cold sandwiches back and then I waited until 10:42 and I received my new sandwiches. I'll let the pictures speak for themselves. Last week someone has to leave better for all those Renovations will be for naught.