Panda Express

This is just ridiculous. Lobby closed except online orders I'm assuming because of short staff. I get here and wait 5 minutes while the cook stands doing nothing but talking to another employee. All while one worker is running the window by herself. I see they are out of about 3 different items. Finally one ask who I'm picking up for and says they are waiting for broccoli and that it would be around 8 minutes to cook. All while the cook stood there for 5 minutes doing nothing. This place is just terrible to doordash for. They aren't ever that busy and won't start doordash orders until they have everyone else in line taken care of and drive thru done. Jenna is really unprofessional and seems to hate her job. I've stood there and watched her smart off to a customer over prices for their "premium" items. Rudely tells him it says right in front of him that it's a premium item. Then goes back and forth with him about it. Then when I tell her the name for the doordash order she wants to act like she doesn't hear me. Then finally when she does, she wants to go on a power trip and act like they have to know the name and last letter initial. Yet they will make orders and put them on a shelf and not verify who's picking each order up. There's another younger girl who works there that is the same way but I haven't got her name. Both are very rude and act as though they hate life and their job.

Would give it a 0 if I could went through the drive thru the girl hands us a bag says it's everything it was missing a bowl we tell her she says my bad I forgot , drive off realized it was missing something else my husband goes in she once again says "my bad" get home and my kids won't eat their food because it was full of red chili flakes my husbands orange chicken was normal my kids had orange chicken of fire... waste of money and time unacceptable and unprofessional as it gets. Do yourself a favor don't eat here this isn't the only bad experience we've had it's like this every time.

Don’t say that you open at 10:30am if your food is never ready until 11am. This is the third time we’ve been to this Panda Express (that opens at 10:30) and the only food ready is appetizers. I’ve never worked in food before, but I have worked in retail and we were always at the store in enough time to get things ready before customers showed up. One of the other times we went, we pulled into the drive thru around 10:45am and were told they don’t open for another 15 minutes. We pulled out of the drive thru and assumed maybe Google just had the time listed wrong. We decided to wait in the parking lot until they “opened”. We watched another car pull into the drive thru a minute after us and they were served their food. Definitely wasn’t 15 minutes. I normally don’t complain or write reviews, but this has really just rubbed me the wrong way.