Cold Stone Creamery - El Cajon - Photo album

Why workers not wearing gloves and they have long nails that touches the ice-cream? Could you explain please? Poor hygiene!

Staff is always kind and courteous. I've never had a negative issue here at all. And the ice cream is delicious!

Service meh- I called to order a cake, I was told to go online to order it - she said “I’m 14 cakes in right now can you just go online and order it?” I did and then went to pick it up a couple of days later. Cake was ready but had to wait 25 minutes because there is one person working and two fema

Ice cream is great but lacks the service I expect from a retailer. They were pretty busy with one worker. While I waited two other workers came in and didn't have the decency to help out, just shuffled into the back room. There were many times at the school I worked at when I didn't even put my purs

The two gentlemen working there were very nice. I had a craving for a carmel apple and asked if they could make something with a similar taste and I was not disappointed! Hubby's ice cream turned out great as well. It's a great place to go for a treat after dinner.

Negative! That’s the vibe of this location. My family and I visited this location twice within a two week period. Issue with same girl who’s “been with the company a few years” you walk in and just don’t feel welcome, no smiles no greeting no friendly anything. They take your order like you’re bothe

This is our favorite late night guilty pleasure joint. The ice cream being delicious is a given, but the staff is awesome. Always friendly and punctual. Normally I am allergic to lines of more than 3 people, but I make an exception for this location because of how fast they move folks through. Good

Ordered at least 5/6 times during this pandemic & during my fear of going out since my Husband passed🥺& every order has been perfect! Excellent service, Excellent delivery, Excellent Strawberry Blonde Ice Cream🍨 Hubby & My Favorite🥰💕🍧