Sbarro

It's been a long time since I've been to a Sbarro's. We just wanted a quick bite to eat and decided on the food court. When we saw Sbarro's I went for nostalgia and wanted the quick pizza fix. The food court was lightly busy so we didn't have much wait. The Sbarro prep area was clean and the food was displayed in an attractive manner. We placed our order and, as usual, watched as our slices were put into the oven to be heated up. If you haven't eaten at a Sbarro, be aware that the slices are very generous in size. I ordered the combo. That came with 2 GIANT bread sticks and a soda. The person working the register busied himself with cleaning surface areas between serving customers. A nice thing to see. Our food was ready and given to us neatly packaged in plastic sacks. We sat and ate in the food court. The pizza tasted just as I remembered it. Now, I like pizza and eat way more of it than I probably should. Sbarro is what I would consider fast food pizza so if you are expecting a Giordano's or Uno style pizza you will be disappointed. But if you are looking for great tasting pizza at a value price and served lightning quick you will be more than satisfied with a meal from Sbarro. Now that it's on my radar again I will for sure be back.

I was there today and ate my food. I noticed none of the employees wearing gloves but they were using tongs so I figured I’d just eat my food. The food was alright, but definitely not the freshest. I decided I was thirsty so I went to order a strawberry lemonade. I bring the lemonade back to my table, take a sip, and literally gagged. The lemonade was definitely fermented, and I nearly puked right there in the food court. When the employee was consulted about this, his only response was to offer a different drink. He made no mention of even dumping the lemonade. Very disappointed and won’t be back.

Won't order again - placed my order online and just before it was due to arrive I noticed it was canceled by the store! Waited 45mn to learn I would not be getting my food! What the heck - how about calling if you are going to cancel. I don't sit on my email checking to see if a PAID order is cancelled or not. NEVER EVER AGAIN. PERIOD.

Sbarro is typically a pretty safe bet when it comes to eating out. However, I've been to this location two times now and the customer service is severely lacking. The employees there clearly do not care about the brand or the customer. The most recent time that I went, we got a severely burnt stomboli. I believe that it may have been the assistant manager who was helping us with the order and he was more than rude. I understand that we all have our bad days and hate our jobs sometimes but this experience was really rediculious.

Ate there today. The food was good but the service was TERRIBLE. Long line and wait. There was only one person serving food and one person as chasher. Neither person was friendly or cordial. I ordered three slices of pizza and three bread sticks and he put two bread sticks in one package and one bread stick in another package and threw on top of the pizza😵 I 😵 Guess they don't want my business. 😕