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"I DON'T GET PAID ENOUGH TO WASH MY HANDS," Randon Wendy's employee.
My review was originally five stars always go here with minor issues, but the last time I went, I was disgusted by the hygiene of the staff handling food. I was in the drive-through and pulled up to the window to pick up my food only to see the girl backing the food chewing on her nails, so now my chicken nuggets and fries have her saliva on them. But wait, there's more right before she gave my bag to the cashier, the cashier took out a tissue and blew her nose. So, now I have saliva and boogers, bet. Without a hand sanitizer in sight, the cashier threw her tissue away, grabbed my bag, and said enjoy your food. I was sitting there shocked I went inside and requested my money back, only to be greeted by a sticky floor and dirty counter. One of the staff said they don't get paid enough for this. I responded respectfully, "you don't get paid enough to wash your hands." I took my money and left. I don't know what happened to this Wendy's, but I'm avoiding it until I feel comfortable that they are a clean establishment again.
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Just waited almost 45 minutes in the drive through for a salad. Eventually got to the Ordering window at 1:54am, the recording comes on saying they're closed. We drive around immediately, at 1:56am, nobody comes to the window until 2am. The Supervisor, Melissa stated, "Just call 1-800-Wendy's". We asked for the Manager's name, Melissa stated, "I can't do anything about it". ANDWOULD NOT DISCLOSE THE MANAGER'S NAME. Bluntly. No regard for our wasted time. Terrible service. I will be finding the manager in the am but please DO NOT ATTEMPT ANY PURCHASE BY WENDY'S ON CENTRAL AVE. EAST ORANGE, NJ after hours. They don't need your money or patronage #Bless
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Don’t order door dash, they take forever and they just send whatever, I just got swine all over my baked potato delivered into my Muslim household, very disrespectful
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I was looking forward to ordering the chicken meal and French fries but they closed by the time I reached the drive through window
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Under staffed... caters to drive thru more than walk ins. Unprofessional
Google
The woman at the register was disgustingly RUDE to my husband when all he asked was “Is the bathroom was open”. She screamed at him saying “ DID YOU KNOCK???!!” and another male customer who walked in and asked the same question as my husband. Then proceeded to make faces at the man and my husband for no reason at all!
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Drive thru line consistently long and ridiculously slow. No matter what time day or night, no matter how many or how few cars ahead of you, you will wait an abnormally long time compared to other places...
Google
So it's official Wendy's has the best chicken nuggets. They just need to get customer service in order and train their staff to be more professional.
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