Steak 'n Shake - Duluth - Photo album

The slowest fast food joint around. Always closed early before their closing time and can never seem to get the orders right. Ordered a small side of fries and was given literally 10 fries lol. At least it gave us a good laugh.

The worst lunch experience ever. The shift manager Cody or something doesnt know how to read and serve. I tried to get what i paid for. By the way my meal got frozen. I bought their fries spice to go but the box was opened. Absolutely they dont deserve one star at all.

I normally love their food but the service is absolute garbage and what is worse, is that they get constant reviews of extremely slow service and unfriendly employees and yet nothing is done about it. No apologies, no trying to make it better, nothing. They might as well just close down because as g

Staffing shortages have hit every industry, but none more than food. This was my visit since COVID. There isn't a hostess or waitress to meet you. Instead you order at a kiosk and wait for your number to be called. The staff is working to fulfill both Drive thru carryout and dine in orders. Don

The restaurant is aging quite a bit, but the service is still nice. Menu items are greatly reduced, so several of the older items are no longer available. Last time I was here, there were only 2 people working. One in the kitchen and one at the drive thru. Be nice! They got me through in about 15

Had to use a touch screen system to order since covid but found it to be a great experience. Very easy system to use and ensures that your order is exactly what you ordered. No waiting on any wait staff to Seat you or to take your order then have to relay it to the kitchen. The order flow was flawle

Don't expect the Steak n Shake on Pleasant Hill to actually follow a schedule of open hours. My son and I just tried to go inside at 9:30 pm and as we approached one of the cooks came and locked the outside doors at 9pm. One door says open till 11, the other door states that the estabilshment will b

Food was okay, they didn't have shakes when we went which was my first time their so not sure what to expect. We got two burger/fry combos for total $9, so good cheap food. The burger was alright but the fries were kind bland. It's not the employees fault I just think there are better options right