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Contact Information
📞
Phone:
+1 562-861-9818
🌐 Website:
https://www.carlsjr.com/?utm_source=Yext&utm_medium=Visit%20Website&utm_campaign=Homepage
📍
Address:
9002 Firestone Blvd, Downey
📷 Photos (3)
Photo 1 / 3
100%
Google Reviews (8)
Happy that they have drive thru at least til further notice. My food was freshly warm & 😋 yummy when it got to me.
Google
This store has made too many mistakes when dealing with UberEats orders that I have placed through them. Staff does not read notes left on orders. Most recently, ordered a meal that came to me jacked up beyond belief. (My burger was wrong on every level, cold fries, no condiments as requested, and drink was watered down). I will not be coming to this store or ordering from it ever again, as it seems no one that works here pays attention to simple instruction.
For those that care, the burger that I ordered was supposed to be a Double Western with Beyond Meat patties, bacon, no cheese. (I have a red meat sensitivity) Instead, i got two beef patties, one beyond patty, no bacon, and no cheese. The burger cost almost $10 on its own, and I didnt even get what I ordered. Absolutely ridiculous.
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Google
EVERY TIME!!! The people working here get your order WRONG. Today ordered two PRIME RIB burgers only to find one sad slice of prime rib on it.....and then no caramelized (grilled) onions. Instead they put HANDFULLS OF RAW CHOPPED ONIONS instead. Problem is i didn't order the ONION Burger. $15 wasted on non edible food. Glad i kept the receipt and sent my issues to the head office. VERY GROSS
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Google
NO DRIVE THRU. i asked for the 4 dollar special and was charged almost 5 dollars and when i looked on the receipt i was charged for cheese? bathroom was not clean. customer service was good.
Google
Terrible experience with the staff. I went through the drive thru and kept calling, nobody answered when I clearly saw 2 associates through the window cleaning (ignoring the ring) so my husband and I decided to walk in. As we walked in I was still on the line while it rang and I asked the associate why she ignored the ringing since clearly she wasn't doing anything and I just confirmed that the phone worked. I explained to the associate that I was waiting for about 10 min before I decided to walk in and all she kept giving me were excuses. I asked to speak to a manager because I didn't like the aggressive manner she took upon me while I was calmly explaining that I was waiting and witnessed my calls being ignored. Very rude and unprofessional establishment. I already let my friends and family know how unprofessional and rude this location is. Never again.
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Google
I was impressed at the steps they've gone to, to keep business going. They have a makeshift drive thru, an employee comes to the car for your order and then quickly brings it out to you.
Google
This makeshift drive thru they have made is taking longer than in and out across the steet.....if you have a few hours then stop by if not go elsewhere
Google
Terrible service very slow pace. lady taking order is the same person cooking the food very bad habit. Touching money then food.
Google
📊 Compare with Other Restaurants
| Restaurant | Score | Tripadvisor | Reviews | |
|---|---|---|---|---|
| Tom's Jr. Burgers | 76% | 4.1/5 | 2.5/5 | 889 |
| The Glen | 83% | 4.3/5 | 4.0/5 | 964 |
| Ruby's Diner | 82% | 4.1/5 | 3.5/5 | 682 |
| Downey liquor | 70% | - | - | 0 |
| Ruby's Diner | 91% | 4.1/5 | 5.0/5 | 684 |
| Macs & Stacks | 70% | - | - | 0 |
