had a pizza delivered by grubhub and it looks like the driver dropped it. One call and Grahm the manager took care of it and started making another one right away. the lost art of customer service. thank you Grahm
Have been to Lou Malnati’s in the past but not this one in particular. It was clean and the service was very friendly. Have not been to a Lou Malnati’s since my wife and I switched to a gluten free diet. Tried the gluten free pan pizza. The taste was as I remembered and it was delicious. The crust however was very hard to cut through and eat. My son, who has no dietary restrictions had a thin crust pizza. I would try the gluten free pizza again (and might hope for a different outcome) or I would try their crust free gluten free deep dish pizza.
Lou’s is my favorites pizza place. While every single Lou’s is always very good, there are always a couple of locations that just have it figured out.
This might have been the best butter crust I’ve tried at any location. And it was cooked to perfection. I feel bad for my gut tomorrow because I can’t stop eating!
No matter how busy they are especially weekends, the girl up front I want to say her name is Kelly… who is always there always has great customer service! Always smiling, confirming orders and having conversations making the waiting time go by pretty quick! She’s a super star and makes this my favorite location. The pizzas are pretty tasty as well. Always get uncut for best quality
They made our salad to look like a smiley face! The people that work at this location are always so nice!!!
This place is so good. Absolutely the best lous I've ordered from
Food is delicious! While staying in Illinois to visit family, we ate there three times. Food was always good!
Pizza was ready on time, and tasted great. Friendly service also.
Every Lou's location I've been to has served fantastic pizza. Even a basic cheese pizza is incredible. The crust is to die for. Love it when I get take out and the lovely aroma from the pizza fills the whole car. It's pricey for a pizza but worth having from time to time.
Very friendly experience on the night of July 3rd and my pizzas turned out great.
Ordering carry outs was quick and easy, food was ready at promised time, piping hot and fresh. They gave curbside service which was great since I was walking on a twisted ankle. The food.....OMG, I LOVE their deep dish butter crust pizza, unsliced keeps it from getting soggy in the center. Try the combo platter appetizer, cheese cubes, cheese sticks, zucchini and breaded mushrooms with Ranch sauce. They have a gluten free pizza also.
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