Reviews Victoria Palms Restaurant And Ballroom

We have been Winter Texans at Victoria Palms for about 10 years. We love the mid valley location. So many activities it reads like a cruise ship schedule! The park is so well maintained from the landscaped entrance to the beautiful new hardwood floor in the ballroom. The park provides wifi which they are constantly upgrading to keep up with the demands of today's techie retirees. Cable TV including the movie channels. An onsite restaurant, well equipped exercise room. The Cactus Club, open to Victoria Palms guests only, which is a small club that has dances on one night a week and other functions such as kareoke, jam sessions. Just a fun place in a more corner pub type atmosphere. If you are looking for a gated park with all of the amenities and the friendliest people including a great staff I highly recommend giving Victoria Palms a try.

I just wanted to say that I love staying here. I have stayed here several times and have never had an issue. Even last year when the electricity went out for several days and it was cold they made sure I had plenty of blankets to stay warm. The rooms are so clean and the staff is excellent. I recommend this to anyone who is looking for a place to stay.

Not a big tourism 5 Star hotel but my review is for the experience only, keep that in mind. Kudos to the girl at the front desk upon my check in, nice, well mannered, engaged with client and empathetic but at checking out there was a different girl at the front desk, very skinny with raspy and yet high pitched tone of voice trashing somebody over the phone while talking to me and cost this place 1 star in my review because she was too rude, impersonal, indifferent, treated me like if I was below her status and was there merely to fill the position rather than working for the customer satisfaction, seriously what a shame!. The room was good just a little outdated but clean, has a little kitchenette and a breafast table and a fridge. The carpets could use a cleaning but the rest was very clean, the bed was great and comfortable. They offer a complimentary continental breakfast in their lobby next to the check in/out area however they also serve a breakfast buffet at their restaurant but you have to pay for this one but is worth every penny, good breakfast and great service at this restaurant! The Victoria Palms is a very good place to stay, highly recommended just hope you don't have to encounter the rude person at check in/out!