Review Victoria Palms Restaurant And Ballroom - Donna

I just wanted to say that I love staying here. I have stayed here several times and have never had an issue. Even last year when the electricity went out for several days and it was cold they made sure I had plenty of blankets to stay warm. The rooms are so clean and the staff is excellent. I recommend this to anyone who is looking for a place to stay.

I love seeing all of the palm trees as we drive into the park. This is a beautiful, well kept resort with some of the friendliest people in the RGV! There is always something going on in the park to keep you as busy as you want to be. As well as lots of area activities to enjoy.

Not a big tourism 5 Star hotel but my review is for the experience only, keep that in mind. Kudos to the girl at the front desk upon my check in, nice, well mannered, engaged with client and empathetic but at checking out there was a different girl at the front desk, very skinny with raspy and yet high pitched tone of voice trashing somebody over the phone while talking to me and cost this place 1 star in my review because she was too rude, impersonal, indifferent, treated me like if I was below her status and was there merely to fill the position rather than working for the customer satisfaction, seriously what a shame!. The room was good just a little outdated but clean, has a little kitchenette and a breafast table and a fridge. The carpets could use a cleaning but the rest was very clean, the bed was great and comfortable. They offer a complimentary continental breakfast in their lobby next to the check in/out area however they also serve a breakfast buffet at their restaurant but you have to pay for this one but is worth every penny, good breakfast and great service at this restaurant! The Victoria Palms is a very good place to stay, highly recommended just hope you don't have to encounter the rude person at check in/out!

A very very 👍 good place at the ballroom celebrating a 🎂 birthday party from a very good friend n good friends that I haven't seen for long time n the music was also very 👍 good from my very good friend Jesse Gomez n Los chachos also good friends. But yes that place is very nice also to visit n stay there over the weekend.

Beware- this place is managed by a bunch of shysters. I made reservations a year before for three new trailer park models. When my friends arrived they were told they didn't get those spots because somebody else was willing to pay more and they put them in alternate spots. Wouldn't it have been nice if Victoria Palms would have called them ahead of time and told them they no longer could get the sites that they thought they had rented for the season. There was no remorse expressed other than they could legally do that per some small clause at the back of the agreement. Of course, the ability to change was never mentioned when the reservation was booked. They left you with the impression that it was the site you were going to get. Pictures were taken of all the sites so that people could plan what items to bring.

Went to birthday party in hall. Place was super hot n stuffy even with low lighting never cooled down. Bar hours for ice and sodas opened up late and closed really early

Booked a suite in December 2021 and told management that I was flying in for 2 weeks and wanted to be by my friends who were down for a months stay beings I would be by myself and no vehicle. They booked me a room 2 doors down from my friends. Upon arrival they gave me a room 4 rows back and not close to my friends as requested. I was not happy about it. The manager Tony states he gave me an upgrade ( which was not true). Needless to say I won't be back. Always liked the other manager Judy but this new guy is all about the money and heck with the customer.

Went for Sunday brunch. Excellent! You only have to eat one meal for the day. Only $12.95 All you can eat ( and probably more than you should) Over 110,000 omelets made!

We have been Winter Texans at Victoria Palms for about 10 years. We love the mid valley location. So many activities it reads like a cruise ship schedule! The park is so well maintained from the landscaped entrance to the beautiful new hardwood floor in the ballroom. The park provides wifi which they are constantly upgrading to keep up with the demands of today's techie retirees. Cable TV including the movie channels. An onsite restaurant, well equipped exercise room. The Cactus Club, open to Victoria Palms guests only, which is a small club that has dances on one night a week and other functions such as kareoke, jam sessions. Just a fun place in a more corner pub type atmosphere. If you are looking for a gated park with all of the amenities and the friendliest people including a great staff I highly recommend giving Victoria Palms a try.