Review Subway - Detroit

Kimberley Carr

I've been to this location multiple times and each time it's horrible customer service. It's so sad how bad customer service has gotten in recent years. They don't even smile or greet you but expect $15 a hour smh.

Kristy Helbig-Runt (Kristina420)

We were in from out of state trying to find a quick place to eat. The 2 ladies working were awfully rude. The sandwiches were terrible. Please avoid this place.

Makarios Doro

Worst customer service every me and a young ldy were waiting for 15 mins to get helped until the young lady gave up and left and i stayed while ordering i wanted to use the restroom after waiting this long she tells me you cant use it!! What kind of employees are you hiring you need to fire this rude lady if not you’re going out of business!

K. Hines

"0 Star" Poor customer service I will never spend another cent there!! The woman behind the counter acted like I was bothering her when everything thing I requested she spat back with "We don't sell that no more." So when I had to change my order again, I asked for a honey oat wheat bread just for her to exclaim out loud the types of bread that the do have!? If she doesn't want or like her job I suggest she get a new one. Customer service isn't for her. She need a MAJOR ATTITUDE ADJUSTMENT!!

Annie Hightower

The food was Subway. The employee was pleasant. They didn't have any cookies or chips that I would have wanted but the joint is next to a grocery store so we got chips and drinks there. I couldn't tell when they cleaned the drink dispenser last.

D J

Terrible customer service! I was there today on Monday July 13th 2020 @11:40am. The workers (especially the young lady) were VERY rude. Please hire ppl that are willing to work. Less the one star! I will NEVER return !

Tim Yow

I walk in and the guy behind the bulletproof glass is typing on his phone. It takes him somewhere around a minute to look up and notice I'm there. The racks where the ingredients go are all empty and the containers are stacked above them on the shelf. He tries putting some in their place while taking my order. But when I tell him what sandwich I want, he informs me he can't do a spicy Italian because they are out of pepperoni so as I look over the menu to see what my 2nd choice might be, he informs me that they only have white bread and wheat bread, no flatbread. I gave up and left.

Leah Smith

Understaffed, rushed me thru my order. I was asked to pay before my sandwiches were dressed and there was an unnecessary back and forth because of it. They were out of meatballs, ciabatta 🍞 and a pleasant demeanor.