Vayden Fielder
Cashier was extremely rude and messed up our order 3 times. They then proceeded to fill our spicy famous bowls to the top with oil which I don't think could've been done by accident. So now when we open the bowls that oil is going to spill everywhere. And when we asked for her name she refused to give it and closed the window in our face.
Danger Ross
Waited 25 minutes in the drive thru, when I got to the window they had no idea what my order was. I ordered a meal and got a sandwich....I understand its not easy but take it one order at a time they crew seemed to be so confused.
Tara Lyons
I got a bucket of chicken tenders and they were real moist and fresh. I’m glad they don’t have the chicken precooked any more. I don’t know about you, but I would rather wait a little as long as it’s fresh. It was a little pricey, but, over all , pretty satisfying.
Chris Knutson
I regret every visit to this store. I planned to drive out to Clive to avoid this store, but stupidly changed my mind. I placed a mobile order and went inside when my order was due. I waited 7 minutes before they put out a single order. The order was 20 minutes late, and other mobile orders were pulling up behind me. The crew was cranking through the drive through orders, but all of the "quick pick up" orders were 20 minutes late. Late enough that they could have fried the chicken starting at the time the order was promised. This is just the latest in a long series of bad experiences at this location.
A O
Had issues placing order online. Called the store to notify them of my large order so I wouldn’t have to wait forever. Got to the store and came inside to sort everything out- after some confusion I was YELLED at that I have to go through the drive through. Wish Ashley would have told me that on the phone, or anyone that talked to me at the counter, but this location seems to default to treating people like garbage instead.
Debra Hodgin
Okay, but not as good as it used to be. The biscuits aren't as good, and Popeye's chicken tastes better. Also, the new packaged chocolate chip cookies aren't as good.
Dan Johnson
KFC on Merle Hay is my favorite! University KFC could take some lessons! And my drive-thru clerk was friendly & full of smiles!!
Kile Brand
For some reason they gave me a feeling that I'm not welcome there. I will quote what other people said which exactly how was my experiment their today: ( If you asked for any additional assistance or a question and you might as will be asking them for their firstborn baby. The people that work there are cold as ice. I feel bad for them to be honest and therefore can’t support that business anymore).
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