This is a very clean restaurant. The employees making sandwiches (Angelica and Tasha) were very mindful to wash their hands after using the register. Also, I was impressed that they took off gloves after making sandwiches and replacing them with new ones. I have a tomato alergy and it was good to see them being safe. It was busy because it was lunchtime and they handled the line quickly. They asked questions of how we wanted our sandwiches made. They made us feel like our sandwiches were made especially for us. I mean beyond what a subway would normally do. They asked if we wanted Chios, cookies, drinks etc. They seem to be LGBTQ+ friendly. It is located on the first floor, easy parking and handicapped accessible.
Its a subway! The food was good, the atmosphere was Subway but the customer service needs a boost. No Greeting, No smiles just a what would you like. The person working first in line, preparing the bread and the initial order would have rather been anywhere but there. Just a Robot. Too bad because the sandwich was well made and tasty but she made you feel like you were at the Food-o-mat.
I use this Subway frequently, even though it is a little further than a few other closer Subways. Their pricing seems to be lower and others and the staff is always great.
Recently I did an app order and received the wrong sandwich. Kayti went out of her way to apologize and make it right. She was very professional and was extremely kind. As I ate my sandwich, I observed her and her team going the extra mile to be welcoming and kind to everyone that came in - even if it was not returned back to them. Nice job and will keep coming back to this location!
The food is good and the staff are always amazing. I like this Subway.
I have never ordered Subway catering before & was recently trying to navigate the online ordering. One menu said they offered the Giant Subs but when trying to order them, they were not an option... So in my confusion I decided to just call this Subway store & asked for the manager. Katie, was the kind, friendly & so very helpful manager with whom I was speaking to! She explained to me about the catering actually not offering the Giant Subs anymore, but that her store had the stuff to complete my order & would be more than happy to accommodate me. Katie has, in my opinion gone above & beyond in trying to help me & for this, I am truly so thankful!!
Sincerely, Jessica C.
I don't usually review fast food places, but most fast food places don't usually give great service. The two guys here today at 345pm gave just that, great service. Thank you
The sandwich was delicious and the service was great! thank you ! merry christmas !
They honestly do a really good job here. I work in the neighborhood and order here often, I realized today that I always have a good sandwich and have never had any issues. Just wanted to let the whole team know to keep up the GREAT work! thank you
Great lunch. We got a variety of sandwiches.
I placed my order way earlier than my expected lunch time, Katie was wonderful she went out of her way and put the order on hold for around the time I would be on lunch which was about 4 hours later. It was warm and toasty when I received my sandwich ☺️ Everything was great over all. Shout out to Katie for having awesome customers service.
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