Mcdonald's
1835 E El Dorado, 62521 - Decatur
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Google reviews
This McDonald's has made a complete turn around. My order was correct. The food was excellent (The fries are great because the fryer grease is getting changed out) The service has improved dramatically. It's also open 24 hours. I've driven across town for late night Big Mac attacks 😁....
Google
My husband just stood in line for 5 minutes with no one in front of him. He was the only one in line and the cashier refused to even acknowledge him. She was too busy talking to her coworker. He even had his wallet out with cash ready to order and pay. ZERO acknowledgment. Where the hell has customer service gone? There’s a reason why this place has such a low score
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The 10-1 on this Big Mac are so old I’m so upset because I live in south shores an my foods looks like this an to top it off I said fresh please this has to stop we spend our money to get what we paid for an asked for
Google
Umm ...
Why is the chocolate shake white ? I wanted to send it back so they could add chocolate, but the window woman said, "No, it's weird like that, it is chocolate , it just comes out white" .. 🤔 I'm pretty sure this doesn't even almost make sense. Also, it tasted exactly like vanilla ! 🤣
Google
Not reviewing the food, because I feel like it's about the same every McDonald's you go to but the service and the overall store.
It's okay, the staff needs a little work but really I don't blame them, corp. has screwed that up for the employees but overall it has gotten a little better over the years.
Store front area seems a lot cleaner then the years past, I feel like the last major remodel helped control the out of control mess they use to have in that store.
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This McDonald's is a Disgrace to the name I thought maybe it was bad one time but 5 times they are just a nasty place that should be put out of business This is a quarter pounder Deluxe
Google
I ordered $40 worth of food. My burger was made very sloppy and there was an absurd amount of mayo. Cheese was found on my burger also which I specifically asked for a hamburger with ketchup only. I am allergic to cheese which I said to the employee. The employee heard me, I made sure of it. This mistake has happened one to many for me not to leave a review of my experience.
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Google
The food was amazing, I only pre-ordered, so they had mishaps occasionally, but they never were upset or had an atitude, so I'd say they're doing a great job, definitely deserve a raise!
Google
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