Chick-fil-a

I gave this restaurant 4 stars because of the way I had to enter. I love the team effort that was in place. Proud of the management team to make sure the team gave each and every customer what they ordered. And took a few seconds more to make sure each customer items is what they wanted. That shows skill and encouragement of a team that works together and want each other to succeed in their roll of a team member. I just wish there was a traffic light at the intersections of the restaurant. It was very dangerous. Over all my family was satisfied with what they ordered from this restaurant.😝😝🤣

I placed an order through chic fil a one delivery. Called and spoke with a chic fil a employee who I asked if my drink would be sealed with a sticker or even put in a bag like other restaurants do with deliveries. She asked for my name and said “yes, I’ll put a sticker on it”. Gets here and it’s not at all. call and speak with a manager named Zaria/Saria?? to let her know this and she kept saying it’s a door dash problem. No , YOUR employee didn’t follow instructions. I don’t need doordash credit because I don’t use door dash and the issue was from your employee. She then said that they don’t put stickers on drinks. She then asked around and said the employee said she did put a sticker on there (which is a lie) so delivery must’ve taken it off. …I’m literally looking at the cup. There is no sticker nor sticker residue. Told her that. She gets an attitude and starts talking over me and refuses to compensate me for the inconvenience that’s made on THEIR end. My company orders from here on the regular for years. Chic fil a earned over 1.2 billion in revenue but can’t compensate a couple dollars and rather lose out on customers and partnerships, get poor reviews, etc. over a couple of dollars due to their lack of service and professionalism. Completely unacceptable and I will be escalating this even further. It’s not even about a couple dollars. It’s about the principle and the nasty attitude along with lack of service.

I normally place a mobile order twice a week. I'm not going to any more. Before receiving my food. I told that I need to .25 cents for an extra sauce. The mobile app should reflect if/when I need to pay for additional sauces!!!..I received my food, it was delicious. Please work on your customer service skills.

I had a great experience with the person taking my order. She was friendly and took my order correctly. After retrieving my order, I didn't readily see the 3 brownies that I ordered. I asked the young lady at the window if they were in the bag and she assured me that they were. Needless to say, I got home and noticed the brownies were missing. It's been nearly a week and I have yet to hear back from Chick-fil-A Cares or the store manager.