Mcdonald's

got some food here less than 10 minutes ago, best mcdonald’s i’ve ever had. I took the first bite out of my pretzel mcflurry and nearly cried tears of joy I believe it was brad and amy who helped me. they were super professional, and I could tell they took pride in their job. A raise or promotion is definitely needed for the two of them.

4 stars for the morning team - the second line apparently trips them up, and I’ll watch 2 people get their orders taken before me, but otherwise the experience is fine and I get how it is during the rush. 1 star for whoever is in there at night, if anyone. I have on multiple occasions sat at the drive through in the evening with no response or most recently was told that they couldn’t accept any orders with no explanation. Also they apparently don’t know how inventory works. How the heck do you run out of large cups and Diet Coke? I’d accept pandemic supply chain issues as an excuse if I’d seen that issue anywhere else, and I haven’t. Edit - lowered my praise for the morning team because another review reminded me of some of the stuff you see in the second line.

Second time here this week. First time was a ridiculously long wait time, over 20 minutes. This time was still over 15 minutes fro. Order to pickup. Burgers were OK. Fries hot but not done. Seemed chaotic inside store. People on their phones (not sanitary!), standing around doing nothing. I had a very basic order that seemed to confuse the employees. Plus, order was "served off" before I was gathered together. They had to ask me what I had ordered.

Horrendous. All the tables were dirty at 1630 before the dinner rush...the guy making food in the back was on his cell phone while making food. Holding his phone with his gloved hand and then touching the food...phones have an insane amount of germs on them.. The manager at the time was complaining about a drive thru customer in earshot of inside customers. The guy taking orders didn't bag his orders causing people to stand inside for a good 10 minutes waiting for food. Two customers were not wearing a shirt and were not asked by anyone working to put one one. Drink station was covered in soda, water on the floor, and no straws. Fries were under cooked, and the meat on the burgers was old.

I had good service personally but many times that I've came here recently have an evening or night they either do not accept credit cards do not honor anything on the apps, out of this or that. My friends are complaining a lot after sitting in line they get up to the window and they find out that it's cash only they're very upset. Usually they tell me when they take my order that it's cash only. Why is this happening I'm curious it can't be because of covid. Not just this McDonald's either.

Sat 5 minutes at the first window and waited for the girl to get off her phone to take the money for the order. Sauce was forgotten, music blaring in the restaurant. Normally, reviews differ in fast food because of different shifts and the younger crowd running the show, but standing there waiting to give money and was rude as well constitutes this restaurant to be deemed awful. The food did seem to be okay however the infamous ice cream machine was down. We were quickly prompted with a "were not doing that today". Overall terrible experience. Maybe try back when employee turn over happens.

Definitely one of the better ran McDonald's that I've visited. Staff are friendly and helpful for the most part They also seem to do pretty well under pressure of having a long line of cars in the drive-thru. I would definitely rather drive 15m to this McDonald's than go to the McDonald's in Park Layne, Ohio