Karen Hernández
Horrible service, the manager is extremely rude and puts very little ice cream on all items. You can tell that the workers were embarrassed by her attitude. The ice cream is good but but the manager needs to chill and not be so cheap for having an ice cream shop next to a college.
Cave Arnold
This has always been a very good Baskin Robbins. My favorite is Rocky Road or Jamoca Almond Fudge scoops on a sugar cone. I love ice cream that actually melts in the heat of July. I normally have it dripping down the front if my shirt. Yummy! 😋
Sara Wilson
Even though its valentines day they were out of most flavors. Not sure how my bill was $16 for a brownie Sunday and a small shake that was almost all milk. Girl had an attitude which I understand since it was busy
Kayla Cantu
Some of the staff here are incredibly rude. The staff member at the counter was talking to her friends across the counter (who didn’t work there) and ignored my sister and I. Another person was putting more ice cream out. We were the only people inside the store. We waited about 10 minutes and didn’t think anything of it until we politely said we were ready to order. The girl putting out ice cream pretended she didn’t didn’t hear us (we were literally right across from her), and walked to the back. The girl talking to her friends rolled her eyes and said she’d be there in a minute and continued to talk to her friends. It was about another 5 minutes, so it was pretty awkward just standing there. Whenever the girl stopped talking and finally helped us, she had an attitude the entire time. We said thank you, and started to walk toward the door. More people came in and the same girl happily greeted the group coming in. Her attitude sort of flipped. I’m not sure what my sister and I did other than walk in the door, so it was weird. The ice cream is good (that’s hard to mess up). However, those 2 staff members were very rude and I don’t really go here anymore.
Ursula
Nice clean friendly atmosphere. Fast service. They brought the food to the table.
LEGION
Typically run by teenagers. So be prepared lol.
Icecream is always good.
Samantha Cantu
So. It’s hard to mess up ice cream. So I won’t complain about the food. But…the manager and staff were pretty awful. I didn’t get names as it was hard to get their attention. Blonde manager. Short girl with brown hair. I understand it was the end of night…but damn. They were super rude.
JENNIFER Homan
We arrived at 15 minutes before closing and the doors were already locked and employees would not take care of customers. Poor business
Daniel Townsend
When I stopped by the server was very nice and helpful. She listened and was very knowledgeable about the menu. The facility was cleaned and well cared for. As I am from out of town it was a good experience. They even had my favorite flavor and not all Baskin Robins carries it! I was super stoked.
Aaron Brock
Great ice cream n loved the waffle cones.I would recommend it for anyone.
Carol Cummins-Rogers
I love the chocolate mint! Please come back to Richmond, KY!
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