Heather Sledge
I ordered 2 orders of chicken Alfredo this evening from this store for pick-up. This is what we received. All noodles and 4 tiny half slices of chicken out of both orders. Called the manager and she said there were supposed to be 2 ounces of meat in each... freaking really?? Could have made just pasta at home. Pathetic!
Brenden Plotner
We ordered from this one on Villa Rica Hwy 2 miles south of where we live and it was terrible. We ordered on line for dinner and our pizza was done at 7PM but after 3 calls and being hung up on we got through to find out it was still there at the store and we did not receive it until 9 PM. Both pizzas were cold, and a mixture of wrong sauce/crust and topping. We did get our money back but at 9PM what is a consumer to do? We took it as a bad night and gave a 2nd chance 2 weeks later. To be continued. We love our dominoes in New Hope GA but we moved away. Always perfect and delivered in about 45 minutes.
slmoten
Terrible experience from start to finish.
1. We ordered online and was given a delivery window of 61-71 minutes, but we received our delivery almost 100 minutes later.
2. I selected the option to have my pizza handed to me and even included a tip with my order. The delivery person, Mackenzie, put my pizza on the ground, rang the doorbell and walked away (My doorbell camera captured this).
3. I called the store to speak with someone about my dissatisfaction with my delivery and an employee named Devon answered. He answered very unprofessionally as if it was his personal phone.
4. I asked for a manager and a female employee came on the line without introducing herself. All she said was “hello”. When I asked if she was the manager she said “yeah, why?” So unprofessional! Before hanging up I asked for her name, she said Jessica.
5. Our pizza was cold when it finally arrived.
Frank Robinson
Wow. In the time it took to look up the coupon code, I could have placed about 10 orders. Then they said my coupon was only valid for online orders, when my card clearly states "not valid for online orders". Very disappointed that we purchased a slice the price card. And very frustrated with the ordering process at dominos.
james Withrow
Every time I order my favorite pizza from there, they forget to put buffalo sauce on it. EVERY TIME!!! I took the 60 point reward but I'm certain if I use them, it will happen again. This may be the last time I order domino's. Thanks for the disappointment.
Faded Illusions
Honestly, it's hit or miss with this store. The drivers are great, the 'management' leaves a LOT to be desired. Roll the dice... food could be on time, could be two hrs late, could just not come, and I only live a mile and a half away.
Michael Jordan
THE BLACK KID IS Y THEY GOT EVEN 1 STAR. HE IS ATTENTIVE, NICE, AND WANT TO HELP YOU. EVERYONE ELSE THERE MAD ME WISH I ATE AT THE MEDITERRANEAN SPOT A FEW DOORS DOWN. I WENT IN FOR NAPKINS BECAUSE DOMINOS DIDN'T GIVE ME ANY, AND THEIR ATTITUDE AND CUSTOMER SERVICE WAS BETTER. DID I MENTION A LADY DIDN'T WANT TO TAKE MY TRASH AFTER I ATE IN MY CAR FROM POOR CUSTOMER SERVICE
Joshua Smith
This will be my last time ordering Dominos. Every time I have ordered from this location it has taken over an hour for the food to arrive. And I would also say half the time the orders are wrong. They have always been minor issues with the orders. However, tonight I ordered food at 5:57. It arrived at 7:15. One item ordered was a Large ultimate pepperoni pizza with bacon. When I went to open it up for dinner we found out our ultimate pepperoni was missing all the bacon. I tried filing a claim and you can receive 60 points or take 20% off of your next purchase. The 60 points doesn’t cover the cost of a large pizza, and the 20% wouldn’t either. I tried calling the store only to stay on hold for over 20 minutes without receiving an answer. I would advise everyone to look elsewhere if you’re hungry and want your food that night.
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