Philly Pretzel Factory

I ordered a couple of trays for my son's birthday and had them delivered to his office in Downtown Dallas. They were a hit! Everyone loved them and my son said they were still warm when they delivered them. The entire process was so easy. I live half way across the country from Dallas and Philly Pretzel Factory made it easy to put a smile on my son's face for his birthday ( everyone else in the office too). Thanks for the excellent service and the delicious pretzels! Keep up the good work, I will be calling again!

Not just a delicious pretzel. My wife is from Philly, so this kind of thing is very important to her. I think the pretzels from Philly Pretzel Factory are delicious, but my wife is the expert - and to her - they are a vivid reminder of home that brings back priceless memories through taste and smell. For that, I'm glad we found this place. I have only written a few reviews - ever. But I came home today after our second trip to Philly Pretzel Factory and wrote this one because I have never been more impressed and wanted to be certain I told everyone I could. We were flattered they remembered us from our last visit. The owner apologized it would be a few extra minutes to get the oven good and hot --- even though it was freezing outside and only 8AM!! (when they opened). After just a few min, she came outside to our car where we were waiting and she handed us a bagful of hot perfect pretzels. Honestly, a perfect experience. I'm not from Philly and don't have any childhood pretzel memories - but I know a delicious product and incredible customer service... and most of all, a happy wife. Honestly, thanks guys!