Ashley Walker
We went to this place tonight for a friends birthday. After being told there was no fruit we were told we would be comped $5 for 1 hookah. Hookahs are $20 x3 for 6 of us! That’s 60-5 for the discount. My husband and I ordered a water and paid our bill which came out to 36 as we covered one of the hookahs. The others left later and were then charged 70+ for two hookahs and 3 sprites! 2 hookahs were left @ 20$ so $40 and then 30 for 3 sprites???? After realizing ours was 36 for 1 hookah at 20 plus a water that was 15??? When this was brought to the manager attention and he did nothing but try to justify all these additional charges! this unprofessional and ignorant! Never go to this place! They don’t deserve the decency of serving respectable customers.
Amanda Henson
The drinks were decent, but i have had a nightmare with the billing. I came down from a holiday party at the W with my husband and a coworker while we waited for my coworkers kids to come from the Mavs game. We paid $25 total for our drinks, not too bad for drinks for 3 people--I have paid more. But, when I go to look on my account, I show a charge for $42.25 (before tip). Our receipt only said $25.00 (before tip). When we finally get in touch with the accounting department, they read off what is on our tab. It included our 3 drinks, another drink, a shot, and cigarettes. So after we closed out our tab and SIGNED OUR CREDIT CARD RECEIPT, they reopened our ticket and charged more things to it. Now we are going back and forth with the accounting person to get it fixed. And on top of that, I looked again today and there is ANOTHER CHARGE for over $90.00 to my account. Long story short, if you go there, pay cash! Don't bring your card. For being such an upscale hotel, and lounge, you would think they could get their stuff straight.
Edit: The accounting department was VERY helpful. They worked out the issue with the overcharge. However, it concerns me that the bartender did this. It looks like he reopened our tab, added more things, and added a $50 tip. But it wasn't signed. And we had signed our ticket already. Be aware of the bartenders. But the accounting guy was great getting it fixed so quickly! His name was Matt. Nice guy you can tell actually cares.
N T
Super chill place. Nice people! Love the esthetics! My go-to spot for Hookah.
Kerry Pagano
The drinks here are strong and SO affordable, which makes this one of our favorite spots.
Eddie Redoa
Super chill place.
scattershooter
Great for afternoon happy hour if you want a quiet-ish cocktail right at 5pm. Also good meeting spot immediately before Mavs games and AAC events.
Alexander Karlsson
Very slow service. Went there for some nachos and drinks. Took an hour. The drinks were not so good.
David Pruit (DavPru)
Fun bar !
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