Took a test drive and Jose was very helpful with all the questions I had. Nothing like the dealership experience I am used to, I know this is not exactly a dealer but he never tried to pressure me into a quick decision or up-sell me to a higher trim.
Just wish all communication wasn't only through the app. I need a number to call and Harass people. I always have a good experience at the service center. Don't get me wrong, I don't like paying any amount of money for repairs. And I do get very angry. At the same time as a mechanic, i understand t
Stop by this morning with no appointment for low voltage battery replace., the guy at reception took me so quick and my car was done iin 45 minutes. He is so kindly and helpful.highly recommend this place. Thank you you guys a lot.
Big shout out to representative Brandon at the Tesla service center in cedar springs. I had a little service light come on my Tesla for something minor and the app support was horrible in helping me. This man in a matter of 10 minutes saved me from not having a daily driver for 2 days as well as 2 h
This was such a seemless delivery experience. Every one always talks about pannel gaps and issues in the vehicle on delivery day. I had none. The car was clean and in working order. Can't wait to order my next Tesla
Shout out to Affan for helping me and providing excellent customer service. I’ve been bringing my Tesla here for 7 years and while always extremely busy they’re always helpful and courteous.
This has to be the best treatment I've ever received thus far! David was my service advisor and he, along with the others, went above and beyond to get my vehicle together and back to me as quickly as they could. I had a one off issue that I would be all day describing but the back end work that wen
So, I came here on a Saturday afternoon with the intent on viewing some of the different color and interior options in person. Earlier Saturday morning, I actually visited the Gallery in Southlake. My experience there was not so great, but that's another review...
The showroom is very small, they o
Amazing experience. I ordered my Model 3 a few days ago. The Tesla website offered a $1600 discount since the configuration I wanted was already in stock at this location. The next day, I was prompted to schedule delivery in the app. The only problem was that I was scheduled to be out of town on the
love my new Teslas X. Great vehicle and the delivery process was perfect. No issues at all. I took my Telsa X over to Clear Bra North Dallas for a full Clear Bra Wrap and Black out of the chrome moldings. The pricing was very fair as opposed to Speed Shield. Speed Shield was way over priced.
The wo
Excellent Service !! We worked with Greg, he was super knowledgeable, and kind enough to provide a detailed explanation of every query we had.Our concern was regarding battery, as battery took longer to charge. He has provided a detailed explanation of whatever happened, and we found out that the Is
Amazing car to drive - electric is truly the future. Tesla customer service though is pretty rough. Really hard to get in touch with a real person, often need several attempts to get things fixed.
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