Lisa Dominguez
We thank you Pollo Regio! We had a wonderful tasty dinner! As always chicken, rice, charro beans, grilled onion were prepared & cooked to perfection. All salsas to include toppings were so fresh and seasoned on point. The team members were all so friendly & service was timely & precise ! This will remain a sure thing for lunch/or dinner go to meal for always!
Arely Sau
I'm visiting from Las Vegas, and my friend took me here. Pollo Regio has delicious food and excellent service. Rosa welcomed us with a smile; she was quick and professional.
The chicken was tasty and juicy, and the churros were terrific. I'll definitely come back when I'm visiting.
Ismael Urbina
Rosa was very helpful, her service was great. The food was amazing tortilla soup it’s a must every year it comes out in December. Simply amazing. The place it’s always clean Ty for all u do.
Turtle McTurtle
Our family recently had the pleasure of dining at this Pollo Regio, a Mexican charcoal grilled chicken haven that left a lasting impression. Our server, Rosa, was the epitome of hospitality—kind, attentive, and impressively swift in delivering top-notch service.
What truly stood out was the restaurant's commitment to customer satisfaction. When an unexpected mishap occurred with a glass baby bottle, the staff, including Rosa, promptly assisted us in cleaning up the mess. Their quick response and genuine concern for our comfort made the dining experience even more enjoyable.
The family-friendly atmosphere was evident throughout our visit. The entire staff was accommodating and particularly sweet to our kids, creating a welcoming environment for families. It's rare to find a place where both parents and children feel equally at home.
Now, let's talk about the star of the show—the food. The chicken and tacos surpassed all expectations. The kids not only enjoyed their meals but devoured every bite, a testament to the restaurant's ability to cater to varying tastes, including the sometimes-picky ones of younger diners.
A highlight of the dining experience was the salsa bar. The array of delectable salsas paired flawlessly with the complimentary chips. Mixing and matching the salsas elevated the flavor profile, turning a simple snack into a culinary triumph.
In summary, this Pollo Regio offers not only exceptional Mexican food but also an overall dining experience that goes beyond delicious food. With a stellar staff led by the remarkable Rosa, a family-friendly ambiance, and a salsa bar that deserves special mention, this restaurant has secured its place as a go-to spot for those seeking a memorable and satisfying meal.
Mr Moreno
Great place, great tasting chicken. Lucy offered to take my tray all the way to my table while I was getting my drink. Very attentive crew.
Sedric Thomas
Ordered food for our corporate holiday party. Staff was phenomenal. They went above and beyond to ensure we had everything we needed to enjoy the food to include extra sauces, plates, eating utensils etc. We are so appreciative of the service and will definitely be back. 25 happy and full customers!!
Annie Manivanh
During my visit I had a very easy and efficient ordering process. I was able to place an order and receive the food very quickly! The food was warm and tasty!
Thank you to the cashier Fatima who made my visit quick and easy!
I would recommend ordering the half chicken meal!
SweetFinese 2020
I love the Camp Wisdom, Dallas. TX franchise. The restaurant is clean. Food served fresh and quick. And the customer service is top notch. Especially, Pedro he has excellent customer service. My husband and I will be back. Thank you.
carlos pinon
Great dinner at EL POLLO REGIO at Duncanville location, thanks to Omar, Pedro, Brian, Lizandro they give great customer service always!!!👍✌️
Daniel Bonilla
The food is very good and tasteful here. The service is also amazing, as soonest I walked in everybody was so nice and sweet. They also get your orders quick. And yeah this place is great! Y’all should come here often.
Karen Whitaker
Went in to get a #1. Pedro was my cashier.. nice and respectful young men. Got our ready in minutes and met all of our needs. Now that's quality customer service. I will be back! Thanks Pedro!
alan hernandez
Wonderful experience everything tasted good and fresh will definitely come back and shout out to Rosa for great customer service and being on top of it!
_HeyShaeee
I’ve eaten at this place a million times and I’ve never gotten a burrito. Well today, I got the grilled chicken burrito and it was EVERYTHING! Definitely worth every single penny! Just check it out for yourself if you don’t believe me. I’m not sure who helped me in drive-thru today, but they were very patient and polite. Thanks for that!!
Eli Vega
Delicious food! The chicken is always on point! If you order anything besides the chicken, the kitchen can be a little slow, but it’s dang good! That avocado salsa though gets close to stealing the show.
T Coop
My family loves their chicken. This location is the best in Dallas. The others are hit and miss... sometimes dry. I also love their barbacoa street tacos. The only downside is that the line takes forever. Usually I'm in line over 30 minutes, but for hot and fresh food, it's worth it.
Cesar Terrazas
The staff was attentive and efficient. Got through the line quickly and took our order right. The person working the front on August 19,2023 at about 8:50 PM gave us 100% customer service. My compliments to the chef as well. The food was amazing. The combination of lime juice, chicken (with some skin 😋), habanero sauce, grilled onions and tortilla made it a match in heaven. The people that prepared the salsas knew what they were doing. The salsa bar was also very clean and stocked up. The front lobby was clean as well. Great location over all. You can tell they care about what they serve their customers.
Lupe Wilburn
Veronica was so kind and patient taking my order and ensuring everything was excellent!!!
Yoly Ulloa
Bryan & Roman- We enjoyed the service since we got there. We got our order very quick it was very clean, We really enjoyed our dinner
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