If we could give more stars we most definitely will!!! We love coming to this location, the food is always fresh and clean. This restaurant is always clean and the workers have excellent customer service, they always give us the best of service and are very friendly, and makes you feel welcome!!!! 10 stars for the hardworking workers in the back!!! We love your food! 🍖
While ordering online can be difficult through the website, service is always great. Team members like Chris make it much more worth it with their amazing service and attention to detail. Food is always A+
Christina Watson-James
+5
Everyone is always friendly & the food is always fresh! Plus kids 12 & under are free daily! A great place to eat!
It's good BBQ and we have gone for over 20 years to toss place. My only criticism are the new buns for sandwiches. I liked the old ones better.
The ribs were cooked to perfection! Excellent! Maybe rumors are true, best barbecue ribs in Texas.
Great food at moderate prices. Wonderful to drive through and take a family pak home for a full, complete meal with leftovers!
Great meat, but their potatoe salads have too much pickle juice in them, so get the bake potatoe casserole instead.
What I like most, in addition to the food, is the consistency. You know what you’re going to get!!
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This For many years, the centerpiece of our Thanksgiving dinner has been Dickey's Cajun Fried Turkey and we have always been as thrilled as our guests. This year we again ordered the Cajun turkey to continue the tradition; however, when my wife went to pick it up she was handed an uncooked, unseasoned turkey that we didn't discover until she made it home. When we returned thinking it was a mistake, she was told they "weren't doing the Cajun turkey this year" because they were only given raw turkeys.
After using the Talk to Dickey's link on their website, I was contacted by the regional manager (Chris). He told me the Cajun turkeys this year were brined and injected rather than fried and provided one to try along with cooking instructions (different than the printed instructions provided).
So in summary, the communications around changing the Cajun fried turkey to a raw injected Cajun turkey was a complete failure. The response after arriving home with a raw turkey and no information was bad. The follow up of the Dickey's team (specifically Chris) to communicating the issue was fantastic; however, there was still some confusion regarding how to cook the new Cajun turkey (here you should just change the instructions to what Chris says). The turkeys themselves were good but not great in my opinion.
Great customer service and food!
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