During my recent visit to the McDonald's in Dale City for breakfast, I had a positive experience that reinforced my appreciation for their morning offerings.
The atmosphere of the restaurant was welcoming and clean, with a bustling yet organized flow of customers. The staff members were friendly and efficient, ensuring that orders were taken promptly and accurately.
I decided to try the Sausage McMuffin with Egg and a side of their famous hash browns. The sandwich was assembled perfectly, with a juicy sausage patty, a fluffy scrambled egg, and a slice of American cheese, all nestled inside a toasted English muffin. Each bite provided a satisfying combination of flavors and textures. The hash browns were cooked to perfection—crispy on the outside and soft on the inside, adding a delightful crunch to the meal.
The speed of service was impressive, and my order was prepared swiftly without compromising on quality. Despite the restaurant being busy, the staff managed to keep the wait time to a minimum.
My visit to the Dale City McDonald's for breakfast was a delightful experience. The delicious food, friendly service, and efficient operations made it a great choice for a quick and satisfying morning meal
JP Love (HRH Wildflower)
+4
Typical McDonald's. But that's their objective. Big Breakfast with Pancakes and Sausage. Apparently, hash browns are extra now. Pancakes were fluffy but a little flat on flavor. OJ was good.
The man at the counter at 1:30 yesterday afternoon was friendly and went above and beyond whether taking or delivering an order or simply loading a cone with plenty of ice cream. My 13yo son kept talking about how this employee made it a great experience. The food was good, ladies' room clean, and our younger child liked the playground. A great place for a special treat for the kids!
Very good location. Fresh consistent. Good employees.
The person needed to bring the food outside in cold. Even brought the sauces with him. Been to many mcds. Smiling and courteously.
First location of McDonald’s or something lol
Stopped in for lunch. Tried to order at the kiosk but it froze so Greg O ( I think that was his name) graciously took us to the register and placed our order. My plain bacon mcdouble was delicious!
Very efficient staff. Everyone was busy and getting the job done. Very friendly
I came to this Macdonald not knowing how to use the App and Lina was extremely helpful very patient since my two oldest daughters were taking to long in putting in their orders awesome great customer service because of Lina I’ll be coming back here thank you again LINA..
(03/13/2021)
I wish They had option for zero stars. I walked into this McDonald’s on March 13 and ordered two fish filet meals, Afterwards I got two small caramel frappe’s which were made by Jason under the supervision of Mira the evening manager. These frappe’s were made around 4 PM And had way too much ice in them so much so that the time now is 7:26 PM and they are still full of ice (the frappes) But around 6 PM I made a phone call to the store and reported the issue, someone named Comfort told me that they would speak to the evening manager and told me to Walk in and they would resolve the issue. However I walked into the store around 7:20 PM and this gentleman Named Jason approached me at the cashier, I told him exactly what was going on and gave him the receipt, he listened and responded with an attitude saying “oh I will only give you two caramel frappes” Which I was fine with and once he bought them to me I took a sip out of this frappe and it was the same exact thing, then after serving me he went in the kitchen and started to mock my conversation with him which made me real upset and I asked Safa to speak to the manager, she went and told the manager that someone would like to speak to you as I heard her say all that to the manager. The manager responded who is it she (Safa) said I don’t know, then Jason told the manager what the issue is and the manager instead of trying to fix the issue instead she screamed from the kitchen and said “just give them hot chocolate instead if they can’t have ice”. So however someone by the name of Amantai approached me asked what was going on and I told him so he quickly made the frappes the way they were supposed to be. The moral of this review is that Mira and Jason need to be fired from this store. And Safa and Amantai need to run the show. All thanks 🙏 to Amantai and Safa thank you for your help!
(03/27/2021) UPDATED REVIEW
So I got a call from Suleima who is the Supervisor for a few of the McDonalds locations in the surrounding area, a couple of days after the first review who tried to gather all the details verbally and she tried compensate for the frustration and bad experience that we initially had.
Long story made short, My brothers and I came back today and ordered everything we had ordered last time, and the GM, Mariella was very cooperative and happy to help with our requests. The reason for the Four stars and not the fifth, is that though everyone involved during the last times terrible experience was at the location today, not a single person besides the GM, apologized for the way they had reacted which would have been the professional way to get things handled. Otherwise, everything was made properly this time! 😊
Update: I had the spicy chicken sandwich and it was rubbery like micriwaved chicken patty. Previously id had a really good one so idk if maybe mine got nuked twice or what. Also when placing a mobile order there should be an option to walk inside and grab it. This is what I attempted to do and after 15min realized they hadn't even started the ofderbc I never came through drive thru with my magic # staff was great and took care of me quickly and correctly
I went here for dinner, grabbed mom something as a little surprise after she worked hard and I noticed they had a free library for kids. I grabbed two brand new Dr. Seuss books for my friend's daughter. Very pleased with this. I wish all McDonald's and fast food places had books for kids. It's the least they could do (aside from giving employees a decent wage).
An error has occurred! Please try again in a few minutes