Pizza Hut

We ordered 2 personal pan pizzas. I received a text at 6:10 letting me know our delivery was on the way, the driver finally showed up at 6:39 ( we live less than 3 miles from their location). Delivery driver left our pizza sitting on the front porch, no bag, just two thin cardboard pizza boxes sitting on the ground in the cold. The pizzas were cold to the point that the cheese had hardened, absolutely disgusting! I’ve had better pizza and better service at a gas station!

Train your employees on how to correctly take care of their customers. My order was never delivered to my address. And when I call the location and inform them. The Assistant General manager, Jack. He said it was nothing he can do that it was already delivered, and I will still be charged for it. I informed him over and over again that it was not delivered to my address. I have ordered from Pizza Hut online at this specific location many times before with no problem, but this particular time they delivered it to the wrong address and would not take accountability for it.

I understand this $10.00 large 3 topics pizza is a deal but it was not up to standard. There was hardly no cheese on most of the pizza, the hand toss dough was more of a thin crush, and the pizza was dry after 10 minutes of delivery. UNSATISFIED. I could have done better purchasing one from Wal-Mart

One minute they deliver to my address and one minute they don’t. Every time I call I get a different answer. The pizza I ordered last time had a bad taste to it and they told me they had to order cheaper lower quality crust due to the food shortage and price hike. Update, I changed to 5 stars as I called and spoke with the manager Joel and he got my order placed and delivered hot, fresh, and delicious!

I placed an order on January 31st which was delivered to the wrong address. I was on the phone with them for 15mins while they investigate and interrogate me about receiving the food or not. They finally admit to delivering it to the wrong address. At this point I was starving and was already in my car to get food. I told them I wanted my money back. It is now February 11th and I still HAVE NOT received my $60 back. Instead of correcting the mistake they tried to make it seem like I was lying about getting the food. Telling me I have a bird bath in my front yard and a man pick up the food. 🙄 This was my second time ordering from them but I’ll stick to Marcos Pizza or Dominoes.

I was charged more something I didn't receive and their phone number doesn't work. I ordered extra pepperoni but it didn't come with extra and the pizza barely had Any sauce. I tried calling the place because I just did not like the pizza and didn't want to force myself to eat it but no response. There was a voice line that just said "our office is closed... stick around to leave a voice message" but the voice line just kept repeating and it's 6pm our are they not going to accept phonecalls at 6pm when they close at 6??

I think the new manager name is Joel and I tell you what every pizza hut manager needs to get training from him. Down to earth guy and knows how to take care of customers the pizza speaks for it self. Thanks Joel you got a repeated customer back again at this location which I did stop coming because of the poor management hope you stick around.