María Carolina Rondon
I wish everyone was like this mc Donald hamburger very well done just as I ordered it! The potatoes are always hot and seasoned and the best service I have received. So much so that it was worth doing this review! bravo guys that those who come continue doing the good work that today I am satisfied.
Patricia Martinez
Hard Working Employees, Nice, Friendly, They we're working hard. What's Nice is when they have employees who speak Loudly and clearly and friendly when takin your order. Came in to eat on this day 04/02/2022. This visit I seen an all around well oiled machine.
Michael Graham
The young lady who took our order could teach customer service at the corporate level. Very personable, has eye contact, smiles, engages, says "thank you," "you're welcome," "have a beautiful day," etc. Perfect. Perfect.
That is all.
Jacqueline Jaap
No onder this place has a less than 4star review. The managers cannot seen to run a shift. When you order online to have the order ready for you to pick up ...and show the managers and cashier's the confirmation of the order .....they look at you like you had a disease. This is ridiculous. A simple order
michele waters
Food is good..but the drink counter was very dirty. Sticky. All counters had stuff on them floor needed mopping. I know they are very busy . Maybe they need more help to keep things tidy.
letsbump
I ordered a 20 piece nugget and an unsweetened iced tea at the drive through. I was asked to move to spot #1 to wait. After 13 minutes, I was brought nuggets that are room temperature. No hint of warm anywhere. The ONLY reason I gave 2 stars is because of the friendly staff.
David Turner
Some times they gets it right some times they gets it wrong…but at least they’re cheep and fast. P.S. when I ask for no pickles on my kids burgers I mean NO pickles. Them things end up on the floor of my truck…gunna start saving them in a jar and give them back to y’all 😑
Abraham M
Very busy location but standard MCD. It was ok, nothing to brag about. It is a hazardous area due to the complex's driveway systems. The design and congestion makes a very strenous journey. MCD franchisee might talk to the complex owners to do a survey of accidents and how to prevent them.
Kelly Haney Montoya
I've never waited so long for 2 coffees which we didn't even get because we finally just asked for our money back. Order taker isn't trained well enough. Had no clue what she was doing. Kept telling us the other people were making our coffees. No they were taking care of the numerous people in the drive thru that we watched get their orders while ourselves and 5 others waited inside with nothing!!!! Useless!!! Thank goodness we'll never be there again.
Rachel Caple
I've been to the drive through at this location a few times and never had a problem. However, we visited this location for breakfast and were very disappointed. I was charged for an extra drink (didn't worry about getting the dollar back for the extra drink as we had so many other issues and I wasn't going to argue with them over $1), and for a sandwich I didn't purchase. I went to get my money back for the sandwich and got it with no problem. Well, we get our food and didn't get the sandwich I ordered. Went back up to the front again to let them know, and the lady (who also took my order and gave me the sandwich refund) seemed very annoyed. I'm sorry that you charged me for a sandwich I didn't order for which I wanted my money back, and for wanting the sandwich I did purchase, but that's not my fault. Pay attention to what you're doing and things like that shouldn't happen.
Jacquie S Kolenda
Worst drive thru in Cypress Texas!! Ordered 4 kids meals it took 15 mins to get it. I didn’t check the order when I got home my 8 year old asked where’s her meat on the burger. I didn’t think the meat would be left out. Tried calling at least 10 times and the phone line is busy like it’s off the hook!! ������������
Cora Kimble
This place is the worst McDonald's ever took 5 minutes to order two coffees after the employee walked off two times then 22 minutes later after asking several times where the coffee was we had to beg for our money back !
Toy Gee
Excellent burgers...not dry like other mcdonslds..
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