Review Arby's - Cypress

I pulled through Arby’s about 10 minutes ago. Got home and the bun is hard as a rock. You cannot tell me that they cannot see this when making a sandwich. Fries were half full. This is why Arby’s won’t be around long. Horrible location!!

Went through the drive through and lights were off at the menu, sporadic on property, as well as the street- One would not know if they were opened so I politely asked if they were opened. Question was ignored but did ask if they could take order. I asked if they were opened again and he ignored question again and asked what I would like to order. Couldn't see menu. Ordered and drove to window and snide, sarcastic guy said he did not know the hours and if they were in there, then clearly one would assume they were opened, and he had no idea what the other guy said because he did not take the order. Clearly I said that is absolutely not true, they could be cleaning. locking up etc. and just because they were inside DID NOT MEAN YOU WERE OPEN and I was just trying to be polite since the lights were off at 8:15 PM. He closed window on me speaking and came back and said the lights were on a timer which I have zero concern with and was just curious of the hours. He said he did not know, again, what their hours were that he came in at 5. Clearly became a reindeer game of the mindless simpletons working there, and I threw an expletive in my asking what the hours were. He then with his primary, juvenile response as if offended, then used is at as excuse and turned his back yet again, window closed and moved on. Smug, killing business, zero service. Never to go again and only went to pick something up for a friend, which I initially told was closed because the lights are off and you cannot see them. . Threw the sandwiches to the dogs and would never trust eating. God only knows what goes on in there. Also to whoever is responding as the owner- Please do not offend me with your blanket apology as I can now see MANY bad reviews due to service and shady hours of your employees and if you want me to further respond to another link as you have stated in the past, do it yourself. Do your job. I can expect the same link anyway as it seems you Arby people keep moving along with playground games.

Trying the new wagyu bacon ranch burger for the first time(no ongions). Expecting great things. Came with with red onion and no bacon. Thought a meal with fries would come with when getting the drink. Only got burger and the drink. The burger though good was surrounded by sloppy peripherals.

I feel like they have gone down hill within the last 9-12 months. Got a sandwich here the other day and the meat was bad.i hate that they got rid of a lot of their sliders. But overall, the customer service is still very good, which is the only reason I'm leaving 4 stars rather than 2.

I went thru the DT. The location was not busy and we had to wait a little longer but the food was fresh and hot. The customer service was great. I will definitely stop by again.

I really enjoy Arby's this is a good location. Food is good and reasonably priced for the amount. The dining room is closed drive-thru service only

This place is trash. Won't allow anyone to eat unless their vehicle can fit thru the drive-thru. Well, some of us have vehicles taller than. 8 ft. So we are not allowed ear there. Will never try to go back to any location again.

This Arby's is a great location. The staff was friendly and the building was very well done. Arby's has a 2-5pm special going on right now with a $1 menu. The sliders are phenomenal. We love the buffalo chicken, jalapeno cheddar and roast beef, pizza sliders. The coke floats are loads of fun as well. Will be back to this location alot. We where very very impressed with the 2-5 pm dollar menu. Blew our mind how good the sliders are.