Rosati's Pizza

Horrible. Ordered a pizza a week apart online both times they made the wrong pizza, called and told them that they had made the wrong pizza and had them remake it and send it out. Both times we have waited over an HOUR just for our pizza to be delivered and cold! I live 5 minutes away from the restaurant. This is absolutely outrageous. We will never be ordering from here again!

Garbage. I ordered at 5:15pm. The one time I chose delivery (I live 7 mins away & it takes about three turns to get to my home). 6:30 and I call. They call the driver. Verify the address. I wait another 20 mins. Call back, they say driver is close. Driver calls me, verifies address again, says she’s on my street and will be there shortly. 15 mins later. I call the restaurant again. They don’t know what’s going on. At this point it’s been 2 hours. I tell them I’m not paying for my food & they say okay we will cancel. Driver calls me back and says she’s by a restaurant and can’t find my home. I tell her they were supposed to call and cancel my order because I won’t be paying for it if she were to show up. So now it’s 2+ hours & no one offered up any real apologies. Won’t be ordering from here again.

Our manager surprised us with two pizzas for a work party for delivery. The two delivery drivers were BEYOND rude and unprofessional to myself and one of my coworkers, and the older male driver was incredibly degrading as they gave us our pizzas. It's clear this location doesn't care whatsoever about their customers, you're better off ordering from another location or pizza place altogether.

Called to see if they had stuffed crust. Even explained the mozzarella cheese in the crust. The guy who took my order reassured me they had it. When delivered, it was stuffed pizza. I called right away to see about it. The manager let me know he was canceling the charge for the pizza. The charge wasn’t canceled. I paid for the whole amount.