I’ve always been a huge fan of Portillo’s. I grew up in the area, frequenting this location, so trust me when I say that this place has gone downhill very fast. I keep trying to give them the benefit of the doubt, but after the third time of being severely disappointed, I feel it’s time to leave an
What can you say? You can't go wrong with Portillo's. Everything is good! This trip in ww has the beef and cheddar croissant, combo with extra sweet peppers, maxwell st. Polish, cheese fries, and last but not least, the chocolate cake shake. All was great!
It took 28 minutes for me to get a single slice of cake and 18 of those minutes where spent waiting at the pickup counter.
The best way to describe the "vibe" inside is all the staff are moving but nothing's getting done. I don't blame the workers but management who clearly isn't managing and coord
I don’t know who you’re fooling but this is not a chicken tender. Do better, especially if you’re charging me for a small fountain drink half filled with ice. And the breading was as hard as a rock. But the cashier was nice.
My family has been eating at Portillos for the better part of 25 years. It has always been a monthly staple for us, and cater holidays and birthdays regularly. Their quality and service was always the gold standard in my opinion. Sadly, this has really gone downhill since they were sold and they hav
Quality has definitely gone down....our order was I incorrect....how can you screw up a plain polish? By adding the work on it, along with aside of melted cheese....and the beef sandwich was dry and plain (supposed to have mayo & mozzarella. And had to wait 20 minutes! Thank goodness the fries wer
In town from out of state and ordered a slew of items for 5 people. Looking forward to some Chicago style hot dogs and French fries. My in laws waited 25 minutes for the food and it never came. They forgot about them. They eventually bring the food home and we never received the French fries. They d
Ugh. Its way too busy and their food has lost its quality in the last couple years. Their Italian beef sandwich is half the size of what it used to be, the fries aren't even hot, and the guy asking for your order is in the street. Even when I'm trying to pull into the parking lot, I can't because th
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