American Deli

If I could give this place a zero , I would. I agree with all the other negative comments. This place is under new leadership and I am HIGHLY DISAPPOINTED in my food. The wings are disgusting. The previous owners did an amazing job running this place. And the wings were awesome before. When I expressed my disappointment, I got a rude snappy response. When I asked to speak to the manager, they stated he was on a "conference call." I noticed that in the other responses to negative comments, it stated that you could talk to Joseph and get a refund. That is a LIE. Because when I asked could I please have my money back after only eating one french fry and one wing. The rude woman stated that they do not give refunds. SAVE YOUR MONEY AND DO NOT EAT HERE. They also charged me EXTRA for more sauce. Yet, the wings still appear to be dry! ( See picture below) The wings are also MUCH smaller.

if i could rate NO STARS i absolutely would. their wings are not freshly cooked. they are the size of my thumb. i literally could eat the wing in one bite. i asked for my wings to be wet and they were still dry. they just put sauce on the bottom of the plate. my rice was super dry and inedible. i would not recommend this restaurant.

Ah! I remember this place from Columbus square mall. My parents used to take my sister and I there weekly. Now I have my own family and it’s like tradition. We have these wings at least once a month (not as much as I would like). Fast, friendly service. 5 stars! Positively amazing wings. I won’t eat them from anywhere else.

I went there on Friday August 28th because I’ve been craving there wings for so long .. & that’s the ONLY wing place in Columbus I ever eat from . So I thought it would’ve been good today , it was very HORRIBLE & the cashier was so nasty & had a rude attitude. The wings were half done , drink machine needs cleaning and refilling ! It just was so nasty ill NEVER eat there again in my life! 💯

I called this location to place an order at 5:28 pm only to be placed on hold for 5 minutes. I'm hearing in the background the cashier ringing up customers and chit chatting, then I hear someone approach the phone only to hang it up. I called twice right after and when the phone picked up, no one greeted me nor did they say anything, leaving me to continuously repeat HELLO on my end with no response. This is no way to treat potential customers especially the ones that are willing to pay. I am highly disappointed in the lack of professionalism that was displayed. This place striked my interest because my son said this place has some good food but, after what had happened, we won't be able to enjoy what he experienced nor will this deli be getting my money.

The restaurant needs some repairs but the food is awesome. Love the staff, so sweet and will make you laugh. The dark haired girl up front seems unhappy but the rest of the staff is so nice. The short girl Amy is so nice and willing to help when needed. All in all 5 stars. Go try it for yourself. You will love it.

Food was great. Customer service was excellent. The cashier was friendly and nice. Food cooked to order. TRY THE PHILLY CHEESE STEAK!!!! Girl that gave me my food was smiling and very helpful. And the tall boy that's always there was happy and smiling too. Looks like they all enjoy their job. One of my favorite places to eat! I'll be back soon.