Firehouse Subs

I love Firehouse subs so this experience was a let down to say the least. I came here with my mother in Christ to grab a bite to eat and we both love sandwiches, apon arrival nobody greeted us *really weird* any location I've been to they're bubbling with joy and happy to see their customers. Out of the 5 employees in the place not a single one spoke at all. Then when selecting what to order Kary the cashier was so dry as if she didn't want to be at work or cared to place our order at all and I'm allergic to cheese I asked specifically for just lettuce and turkey on my sub and they still made it incorrectly. I'm very protective of my mother so I don't like things like this at all and I'm disappointed in the service. Please do better in the future

Hey Team! Today has been a long day already! So of course I was looking forward to my lunch break. I was craving a meatball sub so I headed to get just that. Upon arrival I was greeted with all smiles and happy tones. The Firehouse Subs team quickly eased my mind and gave me outstanding customer service. Btw the food was great and now I have energy and an eased mind to finish my day. Way to go Firehouse! I’ll be back!!

I just ate here for lunch and I understand that this is a respectable business, but I don't know if it was intentional or not, I placed an order and the cashier was a red head, at least her hair is colored red. Unfortunately I had already eaten half of my sandwich, when I found a red hair from that cashier and I looked through the rest of the sandwich and there was a really long hair in that part...So I think I have to go and throw up. I don't know what I did to her or any of the employees but they gave poor service and I don't think I'll be returning there, which I'm sure they don't care, but a word to the wise or not wise: Remember to check your food when you eat there...

I made an order over the phone I got there within 20 minutes my order was not ready two people in front of me ordered and sat down to wait for their order an order was ready before mine was so I asked after 35 minutes from the time I ordered did it not do any good to call in the order and the girl asked me what my name was I gave her my name and she said oh it's ready I understand short-staffed covid but somebody should have asked me If I had been taken care of.