Mercy's Jamaican Kitchen

Service is quick and the food is consistently delicious. I'm doing the low carb keto diet and they abridged my request with no problem. I had the jerk chicken with all cabbage no rice. I've had their Mac and cheese rice and other sides and they are good. If you're looking for good authentic Jamaican food this is your spot.

This is the best Jamaican food I’ve had in Colombus! The food was fresh and hot and the portions were worth the price. I ordered the brown stew chicken, Mac and cheese, cabbage, plantain and potato salad with rice and peas. I ordered one plate and ate it all in the car and ORDERED ANOTHER for the roadtrip home. The restaurant it’s self is a very nice vibe. The music creates a nice atmosphere that is infectious and uplifting. The ladies in the kitchen were working hard as fast as possible considering there was a line to the door. These ladies are doing a great job. I’m grateful to eat their food! This is a must eat in Colombus! Thanks y’all.

This was my 1st time visiting this establishment and my husband drove over 10 miles to surprise me with my craving for my favorite Jamaican dish. It's been a few years since I've been searching for a restaurant of my younger days and desiring the awesomeness of some Jamaican oxtails, fried plantains, steamed cabbage, beans and rice! I read the reviews and some were misleading and I ultimately think that some are meant to discourage you from going there because it's from other restaurants. I saw reviews saying that they were rude and I had to stand in line for a while and I was observant. I saw none of that behavior. I was expecting that from the reviews, but I was truly pleased with the service and the quality of customer service. It's hard to see a person's smile behind a mask, but when I was called to the counter to pick up my order...the woman that showed me my food before she bagged it looked into my eyes and her eyes were warm and friendly. She saw the pleased look in my eyes and I left with satisfaction and knew that I would return even if the food didn't meet my expectations!!! It was delicious and exceeded my expectations from memories of my past experiences with Jamaican meals and I will be returning.

The food isn't the problem this place has the worst customer service. They messed up my order when I called to speak with a manager someone was put on the phone who was clearly not a manager. After playing phone tag to speak with a manager I explained what happened and she had the person listening who took my order. Needless to say they were wrong and all I was told is it was miscommunication. There was no miscommunication the workers were just rude and not wanting to fix a small issue. I usually overlook how rude people can be at this establishment but it went overboard today.

Extremely rude!! We have not been here in over a year because we moved. I was excited to bring a family member to this business and drove over an hour. When we arrived, we noticed they did renovations. We noticed a sign for masks and immediately started putting them on. My mother simply asked the lady at the front do y’all allow sitting because we noticed they changed the layout. The lady rudely started yelling put your masks on, put your mask on, as we had one ear in. No hi, bye, welcome or anything. From one business owner to another, that is an extremely rude way to conduct business. I review restaurants all the time on my page and as tasty as the food is, I would suggest you be weary of the rude customer service.