Chick-fil-a
1500 Polaris Pkwy Ste FC4, 43240 - Columbus
Recommended by Sluurpy:
2025
2024
2021
#384 of 1485 restaurants in Columbus
Updated on
€€€
American
Fast Food
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
61/100
Data Completeness
67/100
Verified Dish
Add Missing Dish
🚚
Delivery
🥡
Takeout
🍽️
Dine-in
♿
Wheelchair accessible
♿
Accessible restroom
😊
Casual
👥
Good for groups
📊 Popular Times
Not busy
Moderate
Very busy
Contact Information
📞
Phone:
+1 614-438-5845
🌐 Website:
https://www.chick-fil-a.com/locations/oh/polaris-fashion-place-mall?utm_source=yext&utm_medium=link
📍
Address:
1500 Polaris Pkwy Ste FC4, Columbus
📷 Photos (5)
Photo 1 / 5
100%
Google Reviews
457
Google reviews
Sandwich good but COOK THE WAFFLE FRIES LONGER! They were not crisp.
Google
Kellie is so sweet and made my experience here awesome. My friend asked for no cherry on her milkshake and I made a comment to her about how I would’ve ate it and she turns around with a to go cup full of cherries. Literally made my day she’s the best. It’s the little things <3
Google
Food was good as usual. I’ve always liked this location. My go to when I’m eating at the mall. Today was no different except my cashier Logan who was huffing and puffing and saying OH MY GOD under his breath when I was ordering because I took an extra 2 seconds to decide if I wanted fries or fruit for my daughters kids meal. After him doing it multiple times I said to him “that’s really rude of you, and I don’t appreciate that” and he apologized and said I’ve been here 7 hours and my legs hurt. I said well I’m sorry to hear that but that’s no way to treat a customer.
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Google
Food and service was great but the drive thru line was very long and dangerous! Traffic was coming in, in every direction!
Google
Such an efficient operation! I'm always impressed as I travel with my family the consistent quality food & service at each and every location! Drive thru staff are so friendly and amazing! I highly recommend this location and give it my Dean Gold Seal of Approval! 5 Stars!!!
Google
Great food, Excellent staff, Clean environment, Very short wait time even though they are very busy. Very recommend
Google
Definitely not the best I’ve had, but certainly not the worst. The chicken was much smaller than normal, and it definitely wasn’t freshly made. But still good for being inside a mall lol.
Google
I normally do not go but my daughter loves this fast food place. The staff is second to none, period. The food is slightly higher priced then other fast food places but the quality makes up for it. In line with the quality of food the seating area and restrooms are spotless. Besides the restaurant being clean the staff has a clean attitude and mouth. "Never is heard a discouraging word", a pleasant surprise nowadays. I do highly recommend it. Due to the owners beliefs the restaurant is closed on all Sundays.
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Google
First time at a Chick-Fil-A. I got the Grilled Chicken and I really liked it. The meat was really good and juicy. Prices, since it was in an amusement park, were high.
The only thing I don't get is that they're closed sundays. There has been so many times where I wanted to go but couldn't because it was a sunday.
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Google
I’ve had nothing but great service from the location. Very friendly service and the speed that is expect from a place as busy as this. I order the #1 combo. My sandwich was rocket hot and very fresh. My daughter ordered the Chick-fil-A nuggets in a 12 count. Same thing, rocket hot and super fresh. Great job and keep up the good work. 5/5
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Google
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