Domino's Pizza

This location requires NO CONTACT DELIVERY right ok Perfect.. that’s what I wanted I payed with my credit card. I even added in the notes when I placed my order to leave the food there NO CONTACT!! The female driver kept knocking on my door like she was the cops 5 times. Why isn’t she following company orders and the costumer I had to call the store to tell them that there driver is banging on my door several times. Damn and this is not the first time this happened. I just now saying something because it keep happening. Just leave the food there I will get it damn!!!!!

Placed online order and waited for over 2 hours to receive an alert my order was delivered, which we never received. So my wife called location and was told that order had been delivered. When we told them we did receive anything they stated the driver must of delivered it to the wrong address however not even 5 mins later they showed up and gave my teenager the order and left quick. The order was ice cold and also I wonder if they think it’s ok to deliver an order to someone else and then try to deliver the same order to the right address after the food has been left somewhere else. COVID-19 who cares right it’s not their family.

Our local Domino's is great. Although it's small, it's nicely decorated and clean, and offers a cool "watching window" for kids with a step stool so they can watch the pizza making process. The staff are always so friendly and accommodating, and I don't think they've ever gotten our order wrong. The prices are much better than Papa John's too, so we've switched over to Domino's more often.

This store reset the Domino Tracker, so I called them and they said it's on its way with the next driver. When it arrived the driver had a strong odor of marijuana. He handed me my order but when I asked for the sauce he said it was inside the boxes, then he said, " No, wait, they are in my pocket. If they aren't in my pocket, then they are inside the boxes." I said okay and he handed me the receipt to sign, he dropped the pin (which I had to pick up for him), and I signed the receipt then handed it back to him. He said thank you and I again asked about my sauces and he said, "Oh yeah, I think I got some," and gave me some out of his pocket. I received my pizza as ordered, and 6 garlic dipping cups instead of 3 (not complaining because it's delicious but your employees messed up), my specialty chicken- Sweet BBQ Bacon looks like vomit and my stuffed cheesy bread with bacon and jalapeno looks decent. Overall would give a higher rating, except this chain has the worst customer service. Please do not reset the tracker, please do not let people who smoke marijuana on the job drive, please do not let people who smoke marijuana on the job deliver, and please just be honest and true to your companies expectations.

I barely wanted to give 1 star but they don’t provide a half-star but I digress, anyway, the Domino’s Pizza store located at 9400 Snowden River Pkwy # 23, Columbia, MD 21045 had a young male representative who when I called, clearly must’ve had a bad night because he most definitely had a nasty attitude. First thing that I said was, “Can I place an order for delivery?” He responded by huffing and puffing, then saying “address”, with a strong attitude. I asked him out of concern, “are you still doing deliveries because you sound upset”, and he responds, “it’s because of all the games going on and people keep ordering”. I said, “okay, I’m at ——location. Mind you, I’m from out of town and after driving for hours, simply wanted a pizza. He then responds with, “number” (this time sounding angry)! I said, “you know what never mind because you clearly have an attitude!!” I feel like if someone is this disgruntled at his job and doesn’t care if someone can hear that he’s angry, NO TELLING what he’ll do to my order. I’ve never been this appalled and disappointed by this establishment but definitely won’t be ordering there again EVER if I’m in town.

Grabbed some pizza and cinnamon bread twists at this Domino's during my food break on my long drive back home. I was surprised by the wonderful service and actually impressed by the quality of food I received! The man who helped me out, Evan was his name, was particularly energetic, made me laugh, and provided some great service!!