Sluurpy > Restaurants in Columbia > Rita's

Rita's - Columbia - Photo album

Rita’s is my favorite way to end a long day & my go to hot day treat. Had some hiccups with an order, as they’re transitioning/training the new fall staff but the owners are really responsive to feedback which made all the difference; & at the end of the day, delicious is delicious.
Terrible customer service. Called and asked for flavors they said you can look it up online even though I was already on the phone with them. Who directs someone to website when you just have a simple question.
Can't complain about Italian ice. On my last visit I had the black wild cherry. It was great, very fresh tasting. I liked the pieces of real cherry in it. My kids had cotton candy....they seemed to enjoy it. I'm not a giant fan of the frozen custard (I think they changed the recipe a few years back.
Slow service, but it's delicious and worth it. Got a black cherry gelati with vanilla custard. Great frozen treats.
Great food and service. Great selection
Great place for ice cream, etc.
Closed and left people in line that arrived before 10 p.m. I rather go somewhere else with better customer service.
Please make a new sugarfree flavor instead of tangerine every single day. 🤢🤢🤢
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